London Hotel Guide - Changing of the Guard hotels in London, United Kingdom.

"Great location, clean, and comfortable. Had ongoing issues getting towels, washcloths, hand towels throughout the stay (had to call down every day for something)… middle of the night call from room service, despite having not ordered. No follow up or apology from staff. Would probably stay again, but would go elsewhere if costs/location were equal. "

"Overall good clean hotel with a few issues like bathroom door was a little loud cracks and the lighting situation was very confusing. Wish the gym was bigger. And more comfortable pillows way too soft not firm. "

"Friendly, helpful, spotless, safe for a solo person.. Been coming from the 60's A great visit thank you Jean Schaniel. Very grateful a fantastic stay.. "

"Beautiful hotel in a great location. "

"Everything was amazing, the food, service, room and overall atmosphere. I would stay there again. "

"Couldn’t access Uber. Employee used her app and refused money. I would return here in a heartbeat. I knew rooms were small BUT good a/c, incredibly quiet, comfortable bed, good breakfast. Nothing negative!!!"

"Clean room, location is great for theatres and shops, thought it was good value. Lack of window isn't great, but we knew that before we arrived."

"A very warm welcome and early check-in which was much appreciated. Check-in was highly efficient. Doormen were very friendly and eager to assist. If anything, front of house service was a little overbearing. I fully appreciate that staff are striving to deliver the most attentive service, but at times it felt more intrusive rather than helpful. The room was finished to a fair standard, but lacked the luxurious feel of 5*. The breakfast buffet is adequate, but not outstanding. There is a basic selection of pastries, cereals, yoghurts and fruit. Staff were slow to replenish the buffet and the service at breakfast was somewhat lacking. The fitness facility is poor, but I am extremely grateful to a manager who arranged for me to use a gym at a neighbouring hotel. The price point of this hotel is excellent and the location is superb. "

"The hotel is within 5 min walk to Westminster Abby and a train stop which makes it great for sightseeing. "