Portsmouth Hotel Guide - Charles Dickens Birthplace hotels in Portsmouth, United Kingdom.

"Good welcome upon arrival and friendly and helpful staff. Great location overlooking Portsmouth barber. Would come again."

"I enjoyed an early swim noting a reasonable sized pool and that the cleanliness was good. I was able to use the jacuzzi, steam and sauna room also available. All staff were friendly and helpful. The bedroom was good and bathroom although the temperature was quite warm. Tried to alter it but with no luck. "

"Love the position, the staff are great it is my favourite HIEX property. Aircon still not working after months was a problem even in October, but the fan in the room meant we could sleep OK. "

"Gym and club rooms lovely "

"Good stay"

" Very convenient, easy access to local amenities."

"What a historical gem this hotel is. great staff that looks out for their guest. will return on our next visit to UK. if you are into history do not pass this place up. F&B on point and reasonable price"

"Lovely place. Everyone was incredibly nice. Will return for sure."

"We booked a so called “luxury” property through Expedia, and what we arrived to was diabolical. This is not an exaggeration from the moment we arrived, it was obvious the property was in a disgraceful condition. The settee was broken and leaning, covered in stains, the walls were filthy, and the garden was completely overgrown. To make matters worse, a full, rotting bin outside was swarming with flies, which were flying into the house as we opened the door. We contacted the management company (Open Mind Properties), and they offered an alternative property. That second property turned out to be infested with bedbugs. We placed our 18-month-old niece to bed thinking it was clean, only to find bedbugs crawling on her face, on the walls, and in the bed. The property was filthy mould behind the bed, dust everywhere, broken furniture, rusted appliances, and a clear lack of any deep cleaning. It was a severe health hazard, especially with young children. We called Expedia for help and were shocked by the lack of urgency. They asked for photos (which we provided), then dismissed the bedbug infestation as a “minor” issue and offered £60 compensation. They then referred us to FairBro (the host), who also said the same. No one took accountability. At midnight, with six children and a baby, we were left stranded and had no option but to make a dangerous 4.5-hour drive back home. This experience was not just disappointing it was dangerous, traumatic, and unacceptable. Expedia did nothing"