Chazey Heath Hotels

"IT was a great stay all-round. Thank you"

"The staff were exceptionally friendly and accommodating throughout our stay, which we truly appreciated. Unfortunately, our initial room had several moths, which was not ideal. We were aware that a wedding was taking place at the hotel; however, the music was so loud that it made it impossible to sleep. As we were travelling with four young children, this made the situation particularly challenging. To their credit, the staff handled the situation well and moved us to a room on the fourth floor, which we were grateful for. That said, it was unreasonable to expect guests to pay for a room where the noise levels made it so difficult to rest."

"Building work across the hotel restricted things so that reception and dinner/breakfast served in temp locations but staff did there best to make things seem normal."

"First impressions at reception and check in were excellent. Room was big and very clean. French doors had gaps and let in cold and noise and boy was it noisy from 3pm to 2am it was non stop, motorbikes, car horns and people shouting and screaming. 6am started again with lorries and dustbins being emptied. Perfect location for all shops and tourist attractions but if you want a good nights sleep forget it."

"Everything you need when travelling for business "

"Beautiful estate."

"The staff was helpful and well-mannered. The room was clean and nicely set up for arrival. We didn't use the amenities; the only problem was that the tap in the hand wash was too stiff for use. Overall, it was a good experience."

"Great hotel. Great location. Great breakfast. Wonderful staff too "

"I found room and bathroom very fresh and clean. Bed was comfortable towels were changed regularly. "