Loews hotels in Chelsea, New York

"Amazing location,2nd time staying there and still a favorite!"

"It’s a clean place in a good location with zero frills. No coffee maker, no water bottles, no fridge in the room (which I needed for medical purposes), a broken television AND a broken phone line. The lights in the bathroom were flickering. Sent a repairman at midnight but nothing was repaired over my three night stay. "

"Had no inconvenience and great location"

":)"

"Very disappointing stay at the Millennium Hotel Broadway Times Square. Our room had multiple issues—the bathroom door was broken, the TV unit was damaged, and the internet connection was extremely unstable, making it difficult to stay connected. What made the experience even more frustrating was the lack of support from the staff. Despite reporting these problems, no one seemed willing to help or offer a proper solution. For a hotel in such a prime location and at this price point, basic maintenance, reliable Wi-Fi, and responsive customer service should be standard. Unfortunately, this stay fell far below expectations."

"Underwhelmed! Smallest room I’ve ever stayed in and feels dodgy AF"

"Super friendly staff , good rooms - just a great base for our trip again p"

"Clean room, friendly staff"

"No chairs in room, no desk to do work on, room way too small, wallpaper unsightly. No microwave to use in the hotel. Staff was friendly."