Chester Hotel Guide - Hotels with Air Conditioning in Chester, England

"Stayed for the Bank Holiday weekend over Easter, room was amazing, perfect for the 3 of us (double family room, 2 double beds) was more like a suite. Decent choice at breakfast and managed to keep a four year old fed who one moments wants sausages then the next doesn't like them! Staff we interacted with were friendly. "

"Exceptional staff. Every person i spoke to was helpful and very friendly. Building was a bit tired so some areas of cracked tile and mold staining in the pool area. Room smelt of wet dog and there were clothes moths."

"Lovely hotel,the coffee in the room wasn’t nice,"

"Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs! "

"We have stayed numerous times, but unfortunately they seem to be on a downward slope of decline. Rooms are tired, make up mirror was chipped badly and the handle came off the shower wooden floors scratched really bad. Ordered room service and was asked to pay for it there and then which made me feel as if we were going to do a runner I’m not pay!! Check in at 3pm and only had one member of staff on and was not happy and welcoming at all. She needs to go on a customer service course. We had to wait 20 minutes to check in!! Not really sure if we will return. "

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"Staff were really helpful and the apartment was clean on arrival"