Chester Hotel Guide - Romantic Hotels in Chester, England

"The Vines restaurant is excellent in all aspects, food and service makes the experience really special. "

"We enjoyed our stay at the hotel. The bed and beddings were comfortable and clean and the bathroom was well provisioned (we particularly liked the shower). We only stayed one night but had a really restful time. The hotel also offers an excellent baggage storage service which we loved as we could store our heavy luggage while we explored the beautiful town of Chester."

"Stayed many times in this hotel always enjoy my stay rooms nice and clean , beds comfy .and staff friendly . Close to Chester and its shops etc. Good value especially with pool facilities but tending to look a bit dated now ."

"Rooms were clean & comfortable. "

"We checked in, went to our room, it was spacious and clean. Big floor to ceiling windows but good blackout curtains. We were at the back of hotel overlooking courtyard and never heard any noise at all. Bed was big and comfy, Tv worked, bathroom door was not right next to the bed so no disturbing each other in the night!"

"Just one word absolutely fabulous from arrival to leaving first class service "

"Travelling from York, so was a stop over before hitting Wales. Hey, it was a nice place to stay. The room was incredible (although for me, I'd change the carpet on the staircase to room 9. Visually, very tricky!!) Check in was quick and easy. The only thing I'd point out, and it is nit picking, I think the staff need to be more 'that's no problem, we'll sort that out' as opposed to 'we'll see what we can do,' ... Yeah, I've worked in customer service for 40 + years blah blah... and we all have off days. We're dealing with the hardest product known to man!!... the public!! It can be draining! But the smallest adjustment in focus can make a huge difference. But like I say, I'm being proper mean and picky there. Food was excellent, the checkout lady was lovely as were the breakfast people. I'd definitely consider stopping again. "

"Excellent hotel right in the heart of Chester."

"Hotel was stunning both inside and outside and the staff were really friendly and polite nothing was too much trouble. Bed was really comfy and breakfast was excellent would come back to stay next time we are in Chester. Great location 5 minutes from motorway and only a few minutes from city centre and the zoo which is why we visited"