Chester Hotel Guide - Blue Planet Aquarium hotels in Chester, United Kingdom.

"Great hotel, clean, lovely communal areas and great bedroom. The music on entering the hotel was extremely loud due to a wedding party, so loud we couldn’t hear the member or staff on check in. Luckily this didn’t affect us as we were out all evening but had we planned to stay in the hotel, this would have been an issue "

"The location of this hotel is excellent, at first sight it appears fantastic but it is a little tired. The member of staff who greeted us was a little abrupt which took me a little bit by surprise, when I asked about and whether I needed to book she said yes, but there isn’t many slots left. That felt a little odd as our room included breakfast, we did book breakfast, she then asked if we had stayed before, we hadn’t, so she explained about how to get to the spa. Our room was a little tired but clean and large. The shower/water in this hotel is extremely hot so I would say be a bit careful. In the morning we went down to breakfast, it was buffet style and ok, plenty of seating. The staff were lovely and friendly, couldn’t be more helpful. The spa is basic but nice if you want a quick swim, sauna and steam, then perfect. Overall an ok stay for the money we paid for the centre of Chester."

"Only A short stay, but very good, the food was excellent."

"Great location right next to the station and an easy walk into the city centre. The ground floor has been nicely refurbished and makes a good first impression. Some investment has clearly gone into the rooms too (new taps etc.), but they don’t feel finished to the same standard. The bathroom in particular felt a little tired – the silicone around the shower was messy and old, the toilet didn’t flush easily, and the extractor fan was very loud. Overall a good stay in a great location, but the rooms could benefit from a bit more attention to detail."

"Had a very relaxing time, really comfortable bed, nice mini bar, excellent food and drinks and the staff could not have been more helpfull."

"Staff were friendly, room was good size for us and our two dogs, found the bed rather firm for us and was rather closer to the motorway than I realised you would have heard traffic all the time if the window was open but luckily there was a fan. The on site cafe was great. Pet friendly, lovely people and good food. Would stay there again for that reason. "

"Lovely building and a very welcoming reception. Room was clean and comfy - no issues at all. "

"Staff were helpful as at first we were given a room with just a shower, we asked for a room with a bath and were given one. However the water was lukewarm and even after running it for 10 minutes it never got any warmer so there was no point having a bath. Also no heating in the room apart from a small portable heater that had been put in obviously to replace the central heating. Not ideal. Breakfast was average, sausage and bacon was overcooked and hash browns on the hotplates were nearly cold."

"Lovely stay "