Colintraive Hotels

"Hotel is in need of upgrading , room was nice but bath and shower needed replacing when turning on taps it was very noisy. Pillows very cheap and thin. Breakfast wasn't very good , coffee weak . Bread cheap assortment of pastries good if that's what you like for breakfast. Hams and cheese first day a few bits second day none had to settle for honey on toast and a banana. "

"Beautiful hotel. Spacious rooms, old world charm"

"Comfy bed. Very expensive menu. Nice pool. Hot tub could be warmer when charging £15 PP PH overall lovely though"

"Lovely breakfast , public lounge areas &dinner"

"The location is the winner - people definitely visit to stay in a truly incredible part of the country. This is our second trip in less than a year, and unfortunately Portavadie is looking very tired indeed. I was quite shocked at the lack of cleanliness in common areas (corridor outside our room was gritty with random bits of dirt, and the leisure centre’s changing rooms were grimy and thick with cobwebs!) Customer service felt really indifferent and quite bare-minimum. I truly think our expectations are low in this regard, we’re very self sufficient and don’t expect any special treatment! However, there was just something quite ‘off’ and I think staff in the restaurant and leisure centre could massively benefit from proper customer service training. This is an incredible destination and coming here should feel really special. Unfortunately I think there’s some fundamental details that need some care and attention from management. "

"Yes"

"Room was clean,hotel could be doing with some updating.dinner and breakfast was ok."

"Location is "

"The lake view was stunning, "