London Hotel Guide - Croydon Minster hotels in London, United Kingdom.

"Rooms need updating. Furniture is worn, curtains are very dusty. Our room had very visible signs of a leak in the ceiling. Waits for elevators are long and be prepared to stop at every floor going up and down. Despite the variety, breakfast is lacking in flavor. Coffee is instant, no creamer options. Ended up skipping altogether after the first morning and spent additional money elsewhere. The view of Tower Bridge is great and proximity to Tower Hill tube is a plus. This hotel is just “ok”. Gets you by a few nights, but not the place to stay for 8 nights like we did. Not recommendable and would skip it."

"I’m extremely disappointed with my stay at this hotel. When I checked in, there was leftover food in the room that hadn’t been cleaned, and the bed was clearly dirty. The staff was not helpful when handling the situation — they moved me from a nice room on the 5th floor with a good view to a much worse room on the 2nd floor. To make things worse, there were small flies in the room every day. It became exhausting to deal with, and I eventually gave up asking for it to be cleaned properly. It’s truly unacceptable for a 4-star hotel to have the quality of a 1-star. I would not recommend staying here."

"Stayed here for weekend , location excellent, breakfast fantastic . Big shout out to concierge for keeping our luggage until we were leaving for airport "

"We stayed for 7 nights and were thrilled with the location!! It is right beside the Victoria underground and convenient to ride the tube every day to attractions. We stayed in a superior king room and it was very large and roomy. The bed was comfortable and we enjoyed the pillow menu. The free mini-bar was great with chips, popcorn and candy, and water, pop and drinks. The decor is beautiful and the staff are friendly. We would recommend The Clermont to travelers coming to London. "

"Upon arrival there was no soao, shampoo (sink/shower) all bottles were empty and towels only for 2 people not for 3….reception however fixed it and next day all was in order and room spotlessly ckean sadly the following day housekeeping did not ckean very well…hotel as such is amazing in great and very convenient location so will definitely return as most staff is amazing and very helpful and breakfast also fantastic "

"Great location, handy for restaurants, shops and the tube station. Lovely staff, very kind and helpful. The hotel is new, freshly renovated and in top top condition. "

"Overall great experience at Strand Palace. Fabulous location in Covent Garden with access to restaurants, stores, theatre and three different Underground stations each within 1/4. Lovely, clean and updated rooms and lobby. Staff very helpful. Breakfast great and plentiful. I would stay again there for sure. "

"Friendly helpful staff, convenient central location near to London Eye."

"Clean room and helpful staff"