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"Very helpful and attentive staff. Excellent choice for breakfast"

"Good food and accommodation "

"This is the best location imaginable. After a long day of walking around London, it is incredible to step out of the Gloucester Road tube and walk just a few yards to the hotel. The lobby is small, but cheerful and pleasant."

"Unfortunately, there is no air conditioning. We happen to be staying there when it was 30°C. Every day two fans would’ve been helpful but all in all a good place to stay Miria."

"Loved the location. Unfortunately, room was too noisy due to single glazed windows facing Bloombury Road."

"Nice Hyatt for one night. Great check-in. Forgot my converter so front desk let me borrow one. Nice dinner (salmon dish + friend got the chicken). Both dishes were nice as was the Chardonnay. Be aware the bus from terminal 5 only comes once an hour (25 minutes past the hour) so we ended up taking a taxi from the airport which was £20. "

"Great location for train station"

"Staff were friendly, check in process was quick and easy. Close to all the places we wanted to go and sightsee, so many nice places to eat, have coffee in Queensway."

"What an amazing experience.We stayed here seceral times when it was the Hard Rock and were concerned it wouldnt be as good .We had nothing to worry about .Apart frkm he branding nothing else had changed. Awe made very welcome by Maza in the backstage room.Elvin from secutity took us to the room and as i use a walking stick talked me through ths fire evacuation procedure.A lovely gentleman whos name escapes me brought our bags and taljedvus through usingvthe air conditionibg. . We had booked to see Setevie wonder on Saturday then ELO SUnday but dud to ihis ill health ELO was cancelled.We asked at reception of othercefents particularly an art exhibition we wanted to see..He went awaycabd came bzck with 2 tickets for free entyr .What a lovely surprise. The only thing that was disappointng was they had now Brown sauce with breakfast.We did ask but they had run out. That being said it was a first class stay and we will definitely return .Thank you "