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"Easy check in with friendly staff. Room and bed were very comfortable. Dinner and breakfast were lovely with breakfast having a really good selection of items with plenty of staff around if needed. Hotel is a bit of a maze with odd staircases dotted around but I quite liked the adventure. A good stay, if I find myself needing to go to the Birmingham area again I'd definitely stay here again."

"The staff were lovely and helpful. Breakfast was good. The room wasn't the largest but has everything we needed and was clean and well prepared. "

"Great staff and comfortable rooms"

"Staff very pleasant and welcoming and helpful."

"Beautiful Hotel, great staff. Highly recommend- lots of space so even when busy it doesn’t feel like it 👍"

"Room was good staff great "

"Me and my partener stayed over the weekend the room was lovely clean tidy staff were polite only thing that ruined it was one of the cleaners on level 10 knocked on my door twice asking me for a pound she was saying she needed it for her bus pass and that she needed 3 pounds for it i said to her i had no change and that i was in bed and she left this was not something i expected to be woke up to and was most upset as our break up till then had been great "

"Very good breakfast "

"It is always a pleasure to stay here and i love that "coming home" feel. Always a great visit and look forward to returning.. "