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"Very nice people and room is clean.."

"This is a very busy hotel due to its proximity to the VCU campus, but the staff manages to be helpful and very responsive. I will make a special mention of the beds that are super comfortable! I slept like a baby on a cloud :-)"

"Lovely place to stay! Staff is very helpful. The location is excellent and within walking distance to restaurants. Parking is very expensive and mattresses are worn out."

"Staff was friendly and helpful and funny. Loved the cat. Very comfortable and lush bedding. Great atmosphere."

"I loved our stay at this hotel. The hotel is super nice and in a great area. It has a restaurant with great food and the hotel and restaurant staff were nice nice and helpful. "

"We were overall pleased with our 4-day stay and would stay there again. The entry, lounge and breakfast dining area were bright and welcoming. The complementary breakfast had several tasty options that were varied day-to-day "

"Staff was amazing and the room was way bigger than we thought it would be!"

"Hotel was wonderful. Staff was outstanding and willing to help with any need."

"Beautiful old department store converted into a wonderful hotel. "