Best Western hotels in Durham, England

"Lovely room overlooking the river. Very friendly welcome at reception. All staff in housekeeping and the hotel bar were exceptionally helpful and efficient. "

"Great staff and great service, with special mention to Rebecca who went above and beyond with her friendly service."

"Room was spotless ,staff were helpful , the hotel was pretty close to everything , I’d book again "

"Everything about are stay was excellent."

"Clean beautiful Would stay again "

"Staff were very helpful, especially Paul who helped me get a taxi, room was spotless & had everything you could need. Was a bit concerned when i saw my room was right opposite the railway station but it was really quiet & peaceful. Would definitely stay here again & recommend it"

"Lovely room and nice welcome with good food"

"My wife and I have just spent 3 nights at Malmaison Newcastle whilst visiting relatives in Newcastle. I can honestly say we had a wonderful visit the staff at the hotel were fantastic including Teresa & Aimee in the dining room and Claire on reception. Many thanks to all concerned, Best wishes, Dave & Jean."

"Friendly staff and lovely room overlooking the river "