El Hatillo Hotels

" "Excellent service. Complete comfort. Good gastronomy." "

"Amazing service by the staff! They went above and beyond to make our stay enjoyable. They were super friendly and welcoming right off the bat and brought us a tea kettle and extra pillows to the room. There is construction happening near the property but we asked for a quiet room and it was just fine. Great location too!"

"This place was fantastic. Location walkable to all the restaurants, bars, shopping. Staff super friendly with easy check in. Had a top floor large room. Stocked fridge. Great view of Medellin. Free breakfast outstanding. Fruit, pastries, eggs, banana pancakes all made to order. Rooftop pool bar fun also. Highly recommend!"

"Excellent service in all aspects of the Hotel. "

"We would like to extend Our thanks to all the hotel employees for the wonderful time we had .The friendliness of the staff seems genuine and outstanding. Another credit goes to the breakfast service : Giovanna head waiter , Elisabetta,Sophia,Alessia and Valentina whom we congratulated before leaving and promised them that we will be back with great pleasure. Mr Davide the bartender, was outgoing approachable and upbeat. All of them, were polite, professional and competent.. Nicola , he arranged the taxi transfer service to the airport. Ms Lia, housekeeper manager outstanding job. Ms Giusi was our room attendant, who consistently cleaned and serviced our room throughout our stay. The room was so crisp ,wrinkle-free bed linens without any creases. Looking forward to staying with you in the future. What a great place!!!"

"Great place to stay. Wonderful breakfast bar and friendly staff. "

"Un hotel espectacular lo recomiendo vas caminando a muchos lugares de comida y la limpieza del hotel super buena "

"This is a lovely hotel, clean, nice decor and the staff are very friendly and accommodating. Also nice co-working space with great music. It’s right in the middle of the action on Poblado, which is great for walking and to get to other places, but the music and clubs start in the early evening so if you’re not into night life it might not be for you. I was on a high floor and use earplugs so I could manage decently. Thank you for the nice stay!"

"The room was very nice, just what we asked for. I like that we had a balcony on a lower floor—the front reception staff, the breakfast staff, were all very attentive. A shout out to Andres, he was available to all our needs, brought ice to our room etc.. I like that the breakfast was made to order, and very tasty too. What I did not like - no quick walking access to restaurants, the only one available was a separate restaurant from the hotel, on the 5th floor. My husband cannot walk far. False info for the restaurant is not rooftop. It is located on the 5th floor with only one side access to views from closed windows. Very disappointing indeed! The hotel is pet friendly, however, the restaurant was not accommodating at all to my small, well-behaved service dog. I had to spend a lot of time persuading to let my service dog in. . It was a problem for us; however, the hotel itself was excellent. I mentioned my concern about the dog to the manager of the hotel, Santiago. He was very helpful to suggestions. Because of my service dog, and no other place to eat except the restaurant on the fifth floor. The drink prices are crazy, the same prices as in Canada, not expected for Colombia. For these reasons, I am not sure if I can stay there again. "