Los Angeles Hotel Guide - El Segundo Beach hotels in Los Angeles, United States of America.

"Clean "

"Fire alarm ran off at 2am. Fire in one of the hotel rooms. We had to run down the stairs. Several fire trucks on site. We waited for over an hour outside the hotel. Some guests had to change rooms. No staff explained to guests what happened. "

"Closest airport to the terminal and with a complementary shuttle that runs pretty regularly. Rooms are clean and a good size. Staff are very helpful. Only downside was the pool Which was freezing and would definitely benefit from being heated."

"This is our go to place to stay when we fly into LA, they are clean, convenient and the staff is always excellent "

"I booked this hotel because of the multiple hot tubs that they listed. I even called the property before booking to make sure that the hot tubs were in working condition. Of course, only one whole hot tub was open and it was freezing cold. There were lots of people at the pool that day and everyone was frustrated! Also upon arriving, I noticed our room was a little warm, but we set the air conditioning and left to go exploring and did not come back until past 9 PM. The room was still warm and we noticed that in the middle of the night the thermostat reset back up to a higher temperature. I told them about this the next day and had to ask multiple times for someone to come fix the air conditioning. I was also told upon leaving by the manager Rajiv that I would receive one night refund and then they never gave it! They won't return any calls or help resolve the issue. Completely ridiculous as a Hilton member, I am so disappointed."

"Great stay"

"We rejected the original room booked for us. The room had smoke, pet and odd cooking odors. Almost directly across the hall, there was loud arguing going on. We requested another room. We were very satisfied with it. Great guy at the front desk. friendly, welcoming, accommodating, and “on the ball.” Give him a raise!"

"The staff were nice but the we were so disappointed with our room, no curtains, no water stopper in the sink, broken light, we wanted to leave but the manager was so kind and helpful and gave us a better room, but I will not stay there again "

"Horrible service when it came to the towels and the tv had problems "