Gayles Hotels

"The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a disappointment. We won't be revisiting, sadly."

"The room was very clean, as was the bathroom, bedding and towels. Lovely big double windows gives plenty of natural light. A big built in wadrobe/cupboard gave plenty of storage space for clothes etc. An iron, heater, fan and hair dryer were all provided. The only thing that could possibly be improved is maybe some extra milk, it wasn't too much of an issue as I was on my own. However, im sure if I had asked the staff would have been more than accommodating as they were all very helpful and friendly."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."

"Excellent service, nice room and good value food, nice spa and gardens"

"Loved it, enjoyed our stay"

"Enjoyed the stay, lovely room and lovely staff"

"One night stop over from Scotland to southern England. The room was very good, nice bed, great shower - very comfortable. Lots of people using the restaurant and bar. Very good pint of English Beer (Timmy Taylor); and staff helpful throughout my stay. I’ll use this place again, and maybe stay longer.✔️"

"Lovely hotel, staff very friendly nothing too much trouble. Nice clean room, bed comfortable. Just a bit noisy from road traffic, otherwise would have been an excellent stay. Food really nice, and reasonable choices for vegetarians."

"Excellent accommodation. Well fitted/colour coordinated bedrooms. Bathroom spotless/new white appliances/amazing shower cabinet-fast hot water on tap. Warm conditions what ever the weather. Pleasent staff, very obliging. Parking can be difficult. "