Glenfinnan Hotels

"First issue with the property was NO LIFT and no disclosure that that was the case. The property was undergoing renovations (perhaps to add a Loft according to the front desk attendant) during our stay. Many of the parking spots near the entry doors were taken up by the construction vehicles/construction fencing. Additionally, the corridor where our room was located was under construction and missing all the wallpaper and had a big draft in the hallway. It would have been helpful to know about the construction prior to our arrival so that we could have decided whether that would change our plans. The hotel room floors have a very weird and confusing layout with a series of steps and doors going in between various series of corridors. Lack of complimentary coffee..we specifically asked about coffee being available and the front desk attendant confidently said yes, but what he failed to mention was that the tiny coffee cups in The Brown’s restaurant was $3 gbp per cup. These cups only held probably 6-8 oz and that is a ridiculous price given that it was not complimentary refills. Had he told us that it was a per cup charge, we would have gone elsewhere. When your party each had 3-4 cups per person, that added up quickly and was a ridiculous amount of money for the quantity and quality of coffee that we received for those charges. Given the inconvenience of construction and ths coffee situation, I would not recommend this hotel. "

"central hotel "

"This is a charming historic building and our room was lovely! The best part was our gin tasting! Our host was so knowledgeable and helpful! I cannot spell his name however he is the distiller and a treat!"

"Staff were all very welcoming and friendly. Our room was warm, clean and comfortable with a lovely view over the loch. The breakfast selection was good and again there was a great view of the loch from the breakfast room."

"First the hotel has an incredible charm. From the outside looking like you're staying at a castle, to the beautiful lounge and amazingly creaky stairs. The staff were fantastic and the free breakfast was incredible. I wish I could have stayed longer."

"Nice place to stop on your travels and if you are doing any hiking in the area. "

"Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great "

"Tired mattress and bathroom "

"Lovely stay and enjoyed the spa facilities. We ate in the bar area as we had our dog and the staff were very welcoming. The Mull scallops were delicious as was the whisky and marmalade ice cream. Great dog walking area with interesting wood carvings on the route. Would definitely stay again if in the area. "