Rome Hotel Guide - Golden House of Nero hotels in Rome, Italy.

"We really enjoyed our stay- the staff were very friendly and helpful and the room was clean and suited what we needed. A lovely rooftop terrace to enjoy after a day exploring the city. Great location too! "

"The hotel itself was clean and overall acceptable. However, stay away from the Gatsby Restaurant. The food quality was extremely poor and concerning. The soup and chicken both tasted old and acidic, as if they had been prepared days in advance and improperly stored. The mashed potatoes were clearly sour, which should never happen with fresh food. When we raised this with the server (blonde waitress), her response was rude and dismissive. Instead of addressing the issue, she became defensive and told us we “don’t know what we are talking about.” For context, we own multiple restaurants in New York and are very familiar with proper food standards. Sour potatoes and acidic soup are clear signs of improper storage or spoilage. The chicken leg had an unpleasant smell and dark discoloration, which was also concerning. Each issue we pointed out was dismissed with explanations like “this is how food is in Italy,” which is simply not true. To make matters worse, the restaurant was completely empty, yet we were still asked if we had a reservation. We ended up paying cash and leaving without finishing our meal. Also, despite Expedia Platinum benefits, no discount was applied. Overall: the hotel is fine, but the restaurant experience was unacceptable and should be avoided."

"Great hotel in a good location. "

"Great hotel, good location in close proximity to Roma Termini with great rooms & friendly accommodating staff! The added extra of the roof terrace was a bonus! "

"Small room, but otherwise clean and comfortable. The location is convenient and close to restaurants, sites, and the train and metro stations for easy travel. The staff was friendly and helpful, and the check-in and check-out process was a breeze. We would gladly return to Augusta Lucilla Palace, plus we LOVE Roma!"

"Great location. Walking distance to many attractions and train station. Staff was amazing. Breakfast buffet was excellent. Sad we couldn't try the rooftop restaurant because I didn't call early enough to make a reservation. Room was always clean and fridge stocked with drinks daily. Would book again if I come back to Rome."

"The hotel is actually a floor on the 5th level of an apartment building, the address is incorrect, we were guided by a gentleman who was so used to find tourist looking for this so-called hotel. The rooms are big, old furniture, windows, bathroom etc. One day the cleaner didn't want to clean the room so he put the no disturb sign in the door. The staff avoided checking the camera because they knew it was the hotel's fault. We've asked for a plate to cut a mango for the child and we were told they have too many people at breakfast😆"

"Not worth the price"

"The hotel was conveniently located near the train station. The staff was friendly and helpful witn dinner recommendations and jow to purchase tickets to the airport."