The facility did not match the stated standards on the photos. It and was unsafe to stay there for my family, and we had to leave immediately to keep our baby away from this place. On the photos it is brand new but in reality we found old apartment with mold, terrible odour of old facility (smell of cigarettes, alcohol and sweat), holes in the sofa when on the picture it is new. Furniture has yellowish, used and old color instead of white. We were shocked and left apartment straight away.
Please avoid using this property to save your money. The information about the hotel is misleading and fraudulent.
I have only one choice to start recommending people around me not to use Expedia anymore. Expedia did not organize investigation after passing my inquiry to customer support and find why the quality of the advertised hotel is misleading. The hotel declined to pay at least a part of the refund for their fraudulent information. Expedia did not support me in this situation.
Showcase Apartments - Highcross House Apart Hotel
A verified traveller from Sydney stayed at Showcase Apartments - Highcross House Apart Hotel
Posted 7 months ago