Sun deck

Reviews of Design Plus Bex Hotel

4 out of 5
Design Plus Bex Hotel
León y Castillo, 330, Las Palmas de Gran Canaria, Las Palmas

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 467 reviews" "
Rating 8 - Good. 185 out of 467 reviews" "
Rating 6 - Okay. 33 out of 467 reviews" "
Rating 4 - Poor. 11 out of 467 reviews" "
Rating 2 - Terrible. 8 out of 467 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mariyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Mar 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Surpassed my expectations and will book again next time in GC Short walk to beaches, immaculate hotel, helpful staff
Stayed 1 night in Mar 2024
Response from Dpto de recepción on 19 Mar 2024
Dear Christina,We really thank You for such a great review, it really helps us to know if we are giving a good service or if we shall improve something.Thank Your for choosing us,Design Plus Bex***

10/10 Excellent

hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay, close to the park, reasonable close to the beach, lots of things around this area. Nothing to complain about.
Stayed 5 nights in Feb 2024
Response from Neidhardt Spalteholz Lazo - Receptionist on 5 Mar 2024
Dear Hans,We really thank You for such a great review, it really helps us to know if we are giving a good service or if we shall improve something.Thank Your for choosing us,Design Plus Bex****

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stylish, good location but sort the terrace out
Very nice stylish hotel, excellent location for bus station and port, and only a short walk to the beach, shops, restaurants and bars. The roof terrace is split into two, one side with sun loungers, open all day. The other side with tables, chairs and views of the city has restricted opening, open only when the bar is open, after 3pm. The terrace ( as there are no rooms with balconies)would vibe a lovely place just to sit, read perhaps with a small coffee machine, especially in the morning before venturing out. A total waste of space in my view. We also had a problem with the shower , I think the seals had gone, reported, no action, floor wet through after showers, the maids even left extra towels for mopping up. All in all I would recommend, given the location, and the size of room
Stayed 12 nights in Jan 2024
Response from Dpto de recepción on 8 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting on a cruise ship or getting to the beach
Stayed 2 nights in Jan 2024
Response from Dpto de recepción on 21 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Always use this hotel when in Las Palmas and have never found any problems however the room I got put in had the following "wonderful" view!!! It's rate was not reduced.
Stayed 1 night in Jan 2024
Response from Dpto de recepción on 11 Jan 2024
Dear guest,Thank you very much for taking the time to share your opinion with us. We would have liked you to have a better experience at our hotel and that is why we took note to improve the points that were not to your liking.Every day we strive to offer an exceptional experience to our customers and it is clear that this time we were not able to achieve our goal. We would appreciate it if you would give us another chance and you can be sure that we will try to do everything possible to ensure that you have an excellent experience at our hotel that many guests have already had the opportunity to enjoy.Sincerely,

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the beach, restaurants and bus links. Staff are friendly and efficient. Rooms are very clean and well furnished but unfortunately ours did not have any sort of view and the air conditioning wasn’t working properly. Breakfasts are well stocked with a variety of options and plentiful. The roof top bar gives great views over the city and is very popular on weekend evenings. The roof top swimming pool is quite small but there is room for sunbathing.
Stayed 5 nights in Dec 2023
Response from Dpto de recepción on 15 Dec 2023
Hello Peter. Thank you so much for leaving a comment, we are pleased that you enjoyed your stay with us. Client satsifaction is one of our top priorities. We hope to see you again when you visit the city. Kind regards, Reception department Design + Bex ****

10/10 Excellent

Maydelene

Stayed 1 night in Dec 2023
Response from Octavio Barreto - Departamento de recepción on 17 Dec 2023
Good evening Maydelene,First of all, we would like to thank you for sparing some of your time on leaving us a review about your recent stay with us.We are glad to know that you could enjou your stay at our facilities.We are looking forward to see you again on your next visit to Las Palmas de Gran Canaria, we would love to recieve you again!Sincerely,Octavio BarretoDesign + BEX

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Pleasantly surprised at how clean and nice the room was. Reception staff were very nice and helpful. Would definitely come back to this hotel. Thank you
Stayed 1 night in Dec 2023
Response from Reception department Design + Bex **** on 10 Dec 2023
Hello Susan. Thank you so much for leaving a comment, we are pleased that you enjoyed your stay with us. Client satsifaction is one of our top priorities. We hope to see you again when you visit the city. Kind regards, Reception department Design + Bex ****

10/10 Excellent

Maydelene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad muy moderna y acogedora. La experiencia ha sido muy grata.
Stayed 2 nights in Dec 2023
Response from Nichel Pérez- Reception Department on 7 Dec 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Saskia del Toro - Receptionist on 8 Dec 2023
Dear Robert,Thank you very much for your review,We hope to see you again,.Regards

8/10 Good

EBENEZER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Location
Very nice place and close to shops, restaurants, bus stops etc. Staff was very friendly and helpful
Stayed 1 night in Aug 2023
Response from Reception Department Hotel Design Plus Bex**** on 24 Sept 2023
Dear Ebenezer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Dpto de recepción on 30 May 2023
Dear Sharon,Thank you for choosing the Design +BEX Hotel for your stay and for giving us a rating through this medium.We hope you enjoyed your stay with us and we are sorry for any inconvenience that may have arisen. Regards,

10/10 Excellent

Arunas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View
Superior room , with fantastic views to the port of Las Palmas
Stayed 7 nights in Apr 2023
Response from Dpto de recepción on 12 May 2023
Good afternoon,Thank you very much for leaving us a review about your stay with us, for us the most important thing is the satisfaction of our customers.We hope you choose us again on your next visit to the city.Kind regards

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
Enjoyed our stay in this centrally located hotel.
Stayed 2 nights in Jan 2023
Response from Dpto e recepción on 25 Jan 2023
Good evening, First of all thank you for taking your time to answer in Google.com.The most important thing for us is the customer satisfaction, so it is a pleasure to read that you had a fantastic time with us.Hoping to see you soon in your future holidays!Yours sincerelly,Hotel Desing Plus Bex Reception

6/10 Okay

Kirsty, warrington

Travelled with partner
Liked: Cleanliness, staff & service
When we arrived our room was ready 2 hours early, we thought great … until we saw it, the toilet and shower was in the bedroom and when you opened the curtain it was a brick wall, the staff were amazing and we upgraded the room the next day for 20 euros a day, the rooftop “pool” is not a pool it’s a big fish tank … and there is only room for 6 loungers so only managed to get up there once, but the beach is not far … all in all it was fine in the end we made the most of it …. Before booking this hotel a large percentage of the rooms have a brick wall for a view 🙈
Response from Saskia del Toro - Recepción on 18 Jan 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short term stay on Gran Canaria. Great accessibility to transport for both the city of Las Palmas and the entire island. Close to mall with shopping and large grocery store.
Stayed 3 nights in Oct 2022
Response from Dpto de recepción on 15 Oct 2022
Good afternoonThank you very much for taking the time to leave us a review on Expedia.com about your stay with us.Delighted that she has left happy with her and we wish to see her here again.Cheersreception department

10/10 Excellent

Ani gonzalez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like: staff, cleanliness, easy to get transportation, easy access to all amenities in Las Palmas, super quiet, you sleep like a baby. Don’t like: nothing. Super recommended for families or couple trip
Stayed 8 nights in Jun 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 20 Jun 2022
Dear guest, Thank you for sparing the time to share these wonderful comments about your recent stay with us. We are pleased to read that we have exceed your expectatios according to staff, cleanliness, location, etc! Thank you very much for choosing Design + BEX for your holiday and we look forward to welcoming you in a not too distant future. All the best, Victoria M. Guest Relations

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Not bad, but very hot cramped rooms
Hotel is well located, staff are fairly friendly but sometimes give off the impression basic requests are an imposition. Not really 4 star service. Rooms are small, but well appointed. Beds are comfortable. Main issue is aircon is so weak it does nothing to cool a room so often oven like. Most rooms are internal windows so no breeze. We were moved to an external room which is the only one I would countenance booking. Sky bar has wonderful views and is a must. Despite the extremely hot small rooms the price was very good.
Stayed 1 night in Apr 2022
Response from Victoria M. Guest Relations Design + BEX**** on 2 May 2022
Dear Richard, Thank you for sharing your comments as well as your concerns with us. I was disappointed to read that we failed in meeting your expectations according to your room location. The valuable comments and feedback from our guests assist us to constantly improve our services. On the other hand, we are pleased to read that you found our beds comfortable and views from our rooftop bar. We hope you had a safe trip home and we sincerely hope you will afford us another opportunity in the future with a return visit. Yours sincerely,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Won’t visit again
No light in toilet. Broken shower room door. No heating. Twice power cuts and emergency alarms in the night around 10-11pm for two nights. Unfriendly receptionists. Unfriendly room design for children due to too high basin to wash hands and glass shower booth
Stayed 4 nights in Feb 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 30 Mar 2022
Dear guest, Thank you for reviewing your recent stay with us. We pride ourselves on providing a high level of service to all of our guests and it sounds as if we did not deliver during your stay, and we would like to express my apology for the shortcomings you encountered. We regret any inconvenience caused by alarm. We do value the feedback you provided and we will share it with our team and use it to help us improve.  We hope to have the occasion to welcome you back in the not too distant future. Yours sincerely,

6/10 Okay

tania

Stayed 4 nights in Mar 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 23 Mar 2022
Dear Guest, Thank you for staying with us and for rating your experience . We look forward to welcoming you back again soon. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms and superb design bathroom
Location was perfect for our 4 day stay. Near to the bus station, near to Las Canteras beach 6/7 walk and central to many bars anf restaurants.
Stayed 4 nights in Feb 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 10 Mar 2022
Dear guest, Thank you very much for your nice comments on your stay at Design + BEX Hotel. We are delighted to read that your overall experience was memorable and also we are pleased to learn that you truly enjoyed our rooms and location. It is always very important for us to receive feedback, which helps us to see where we need to initiate appropriate actions so that we can enhance our guests’ experience. It was a pleasure to have you as our guest and we look forward to welcoming you in a not too distant future. Yours sincerely,

4/10 Poor

Jamie

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel however lacks on finishings.
Hotel was very nice however our original room backed into the elevator shaft and was very noisy 24/7. We asked to be moved and the request was granted. Our new room was away from the elevator however there was very little soundproofing from outside noise of screaming and shouting all through the night from drunken pedestrians. The plumbing in the hotel was very noisy I.e. water rushing when floors above flushed toilets or ran showers.
Stayed 1 night in Feb 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 2 Mar 2022
Dear Mr. Carroll, First of all, we would like to thank you for having chosen us and we apologize for the inconveniences you may had during your stay. As our manager contacted you directly, we hope see you very soon and show you the quality hotel we are and make you an unforgetable experience. Regards,

8/10 Good

Jenny

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely recommend!
Overall very nice and clean hotel with wonderful staff. Rooftop terrace is a nice extra. Beds aren't the softest but I managed to sleep well which in my case is a rare bonus. Shower has nice waterpressure and the toilets work. The room we stayed in, had a ghost, which to some might be a scare, but it seemed to be a nice one, it kept moving can of soda on the bedside table so nothing too scary :) and yes this happened few times in front of our eyes and nothing else on the table moved so...anyways, hotel has nice location close to the beach, best restaurants (lupe is a must) and the port. Buildings history is nicely valued around the place.
Stayed 5 nights in Feb 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 13 Feb 2022
Dear Jenny, Thank you for your very detailed and amazing review. We are happy to read about your enjoyable experience at Design + BEX. In addition, we are glad to read that our facilities met your expectations. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home and it is nice to see that we succeeded. We hope you had a safe trip home and we look forward to the opportunity to welcome you back in the near future. All the best,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Definitely Recommend!
Our stay at the Bex Hotel couldn’t be faulted, rooms were clean, all staff were patient and kind. We’d highly recommend visiting the rooftop bar during your stay, the staff working we’re exceptional and made our stay at the hotel even better. Definitely recommend this hotel, and would love to return at a future date.
Stayed 3 nights in Feb 2022
Response from BEX Reception on 9 Feb 2022
Hello, first of all we appreciate the time spent on your comment and your recommendations. We are glad to know that you enjoyed your stay very much and that you were able to enjoy the views from our rooftop. We hope his wishes come true and we hope to have him back with us very soon. See you very soon. Greetings.

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad service and information
1. We got a rum was next to elevator. Despite me expressing conversation about noice level I was insupes it Will be very quite. And it was not possible to sleep late at night and early in the morning. 2. We asked to book a taxi to Airport. Hotel provided ”black” taxi service which charged 8€ more than taxi in the street. Hotel is good But the service is not acceptable, especially for 4 stars hotel.
Stayed 1 night in Jan 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 4 Feb 2022
Dear Laura, Thank you so much for sharing your experience with us. We regret that you encountered some inconveniences during your stay. This is truly not the experience we want our guests to have. Unfortunately, we do not work with black taxis. Again, we appreciate your feedback and hope that, in the future, you will give us the privilege of a second chance.

8/10 Good

Pauline, Hartford

Liked: Staff & service, property conditions & facilities
The staff is attentive. The hotel is quite modern and nice.
Stayed 1 night in Jan 2022
Response from Victoria M. Guest Relations Manager Design + BEX on 30 Jan 2022
Dear Pauline, Thank you for sparing the time to share these wonderful comments about your recent stay with us. We are happy to read that our team was welcoming and helpful throughout your stay and provided you with the care and attention you deserve. It is always a pleasure to receive positive feedback as we strive to uphold the quality of our services and we are sure that your feedback will be motivation for the whole staff. Thank you very much for choosing Design + BEX Hotel for your holiday and we look forward to welcoming you back. All the best,

4/10 Poor

henrik

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022
Response from Departamento de Recepción on 12 Jan 2022
Estimado Henrik, Agradecemos el tiempo dedicado en puntuarnos en Hoteles.com. Esperamos vuelva a contar con nosotros en próximas ocasiones. Un cordial saludo.

8/10 Good

Tolulope Vitomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rude receptionist.
The receptionisrmt that checked us in was rude and angry. Everytime i was to ask her anything, she would get more angry. Housejeeping did a good job. Uncomfortable beds. Rooftop bar always closed. Pool was ice cold.Breakfast was excellent
Stayed 5 nights in Dec 2021
Response from BEX Reception on 15 Dec 2021
Thank you very much for sharing your opinion. We are so sad to know that your experience with our reception staff it wasn´t very good. We apologize for it. And we try to resolve the problem with the pool. Hope the next time we can offer you a better experience. Thanks for choosing us.

8/10 Good

Pat

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Designer hotel in the city centre
This is a recently renovated hotel with a lot of cool design ideas. Anytime I interacted with the staff I found them friendly and helpful. Coffee in the room, a good shower and a comfy bed are my main requirements and this hotel ticked all these three boxes. It is located about a 30 minute walk from the beach area. It’s just a short walk to the city bus station with direct buses to the airport. Good views from the rooftop courtyard but the pool is more for decoration that use.
Stayed 3 nights in Nov 2021
Response from BEX Reception on 30 Nov 2021
Dear Pat, First of all, we would like to thank you for having chosen Design + BEX and for taking your time to share your experience with us. We are so proud you highlight points as important as our staff, also design, location, views, comfort, etc. We hope you choose us one more time if you come back to Las Palmas. Regards.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had a glass wall with just a small section that was opaque. Thus, you could see some one in the shower. Also, there was a mirror positioned such that if someone was in bed, they could see a person in the shower or on the toilet. It made the room have zero privacy.
Stayed 2 nights in Nov 2021
Response from BEX Reception on 20 Nov 2021
Dear Richard, First of all, we would like to thank you for having chosen Design + BEX. It is nice to see that you scored us 4/5 and we are so sad to not haved known that you preferred a room with private bathroom, otherwise we could have changed you. Please, do not hesitate to contact us if you plan to come back and we will take it in account. Best Regards.

6/10 Okay

MISS

Stayed 6 nights in Nov 2021
Response from BEX Reception on 18 Nov 2021
Thank you for having chosen us and for your score. Best Regards.

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Departamento de Recepción on 7 Jun 2021
Estimada Andrea, muchas gracias por puntuarnos en esta web. Nos alegra saber que su estancia con nosotros fuese de sobresaliente. Esperamos vuelva a contar con nosotros muy pronto. Un cordial saludo. Departamento de recepción.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Departamento de Recepción on 20 May 2021
Muchas gracias por puntuarnos en esta web. Esperamos vuelva a repetir muy pronto con nostros. Un saludo. Departamento de recepción.

10/10 Excellent

Pete

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Attractive hotel with good facilities and decent enoigh service.
Stayed 1 night in Apr 2021
Response from Departamento de recepción on 28 Apr 2021
Dear Pete, Thank you very much to take part of your time to leave us a review by Expedia.com. We are very happy to read you liked our hotel and our facilities. We hope to see you again on your next holidays in Gran Canaria. We will be waiting you. Thank you very much, Regards Reception Department

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel on a Busy Road
Really nice city hotel the rooms are clean and very comfortable the beds were very comfortable and the decor is quirky and fresh. The staff on reception are professional and helpful. Location wise you are by the harbour probably a10 minute walk from the beach area The only negatives I could find were the entrance to the hotel is on a very busy road do drop off by taxi is a bit awkward I had to cross a busy road with my bags as the taxi could not drop off outside Also it would have been nice to have some conditioner in the bathroom instead of just the standard pump body wash /shampoo there was no blind in the bathroom and although not directly overlooked it felt a bit uncomfortable being on the look overlooked by a cruise ship
Stayed 2 nights in Dec 2020
Response from Departamento de Recepción on 13 Jan 2021
Thank you for your comment, we try to resolve the problem with the bathroom soon as posible. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2020
Response from Victoria Martín. Guest Relations Design + BEX on 18 Mar 2020
Dear Guest. Thank you very much for having chosen Design + BEX Hotel. We are glad to know that your stay with us was fully satisfied and we hope to welcome you back in the near future. Kind Regards.

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020
Response from Victoria Martín. Guest Relations Design + BEX on 9 Mar 2020
Dear Guest. Thank you very much for having chosen Design + BEX Hotel. We are glad to know that we have met your expectations and we hope to welcome you back soon! Kind Regards.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020
Response from Victoria Martín. Guest Relations Design + BEX on 17 Mar 2020
Dear Guest. Thank you very much for having chosen Design + BEX Hotel. We are glad to know that you had a great experience with us and we hope to welcome you back soon. Kindest Regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior is very nice in the whole hotel. Pool area has nice sun beds and you get pool towels frol the reception.
Stayed 1 night in Feb 2020
Response from Victoria Martín. Guest Relations on 3 Mar 2020
Dear Guest. The whole team of Design + BEX Hotel thank you for having chosen us. It is very nice to read that you liked everything, specially our design, solarium rooftop and towels service. We hope to welcome you back if you visit again Las Palmas. Best Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday in Las Palmas
The hotel is fresh; our room was spacious and fit well our family of 3. We loved the warm (29 degrees) and shallow swimming pool where our daughter played a lot.
Stayed 6 nights in Feb 2020
Response from Victoria Martín. Guest Relations Design + BEX on 20 Feb 2020
Dear Family. First of all, we would like to thank you for having chosen Design + BEX Hotel, member of Meeting Point Hotels. We are so glad to know that your experience with us exceed your expectations and you liked our rooms, the weather and your daughter enjoyed too much at the rooftop. Do not hesitate to contact us directly if you plan to come back to the city. We will be more than happy to welcome you back again. Best Regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, very tidy and clean great location will go back
Stayed 3 nights in Feb 2020
Response from Victoria Martín. Guest Relations Design + BEX on 16 Feb 2020
Dear Pedro. Thank you very much for choosing Desing + BEX Hotel. We are glad to know that you had a great experience with us and you liked everything specially the cleanliness and location. Looking forward to welcoming you back soon! Kiind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service. Really nice rooftop bar. Perfect location for transport, restaurants, and bars.
Stayed 7 nights in Feb 2020
Response from Victoria Martín. Guest Relations Design + BEX on 10 Feb 2020
Dear Guest, Thank you very much for having chosen Design + BEX. We are so glad to know that we have met your expectations and you enjoyed our service, rooftop and location. Looking forward to welcoming you back soon. Best Regards, Victoria Martín Guest Relations Design + BEX Hotel

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay in a great location
The staff were very welcoming and we asked for a quite room which was very nice. We had dinner on the roof terrace which also was very enjoyable with great views of the marina and sea. Will definitely return. Louis
Stayed 1 night in Jan 2020
Response from Victoria Martín. Guest Relations Design + BEX on 2 Feb 2020
Dear Louis, The whole team of Design + BEX Hotel would like to thank you for having chosen us and for sharing your experience. We are so glad to know that we have exceed your expectations about location, facilities, rooms and service. From now, we are looking forward to welcoming you back in the near future and so, do not hesitate to contact us for booking. Best Regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Las Palmas. Friendly efficient staff. Comfortable rooms with great showers. On the minus side, basement dining room only used for breakfast and too cold in January to dine on the rooftop terrace. Hanging rail in the wardrobe too high especially as the hangers are metal and secured to the rail
Stayed 7 nights in Jan 2020
Response from Victoria Martín. Guest Relations Design + BEX on 24 Jan 2020
Dear Guest, Thank you very much for having chosen Design + BEX Hotel. We are so proud to receive this type of comments, where you share your high satisfaction specially about location, comfort, facilities and staff attention. All comments are welcome and help us to improve every day. Looking forward to welcoming you back soon. Kind Regards.

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and friendly
really nice hotel
Stayed 3 nights in Nov 2019
Response from Victoria Martín. Guest Relations Design + BEX on 6 Dec 2019
Dear Angela, Frist of all, we would like to thank you for choosing Design + BEX Hotel. It is so nice to read that you define our hotel clean, friendly and really nice. We hope to welcome you back soon. Kindest Regards.

6/10 Okay

Bsham

Business traveller
Liked: Cleanliness
This hotel has very rude and unprofessional receptionists
Stayed 1 night in Nov 2019
Response from Victoria Martín. Guest Relations Design + BEX H. on 23 Nov 2019
Dear Guest, Thank you for having chosen Design + BEX Hotel. Please, we would like you to contact us directly to let us know your booking details and explain this situation. Looking forward to hearing from you. Best Regards.

10/10 Excellent

Jane

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern compared to other places, the staff were really friendly and helpful
Stayed 5 nights in Nov 2019
Response from Victoria Martín. Guest Relations Design + BEX on 23 Nov 2019
Dear Guest, Thank you very much for having chosen Design + BEX Hotel and for your review. We are glad to know that we exceed your expectations and you highlight our design and staff service. Don not hesitate to contact us directly if you plan to come back to the city. Kind Regards.