Bar (on property)

Reviews of Hotel New Folias

3 out of 5
Hotel New Folias
Calle las Retamas, 17, San Bartolome de Tirajana

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 272 reviews" "
Rating 8 - Good. 138 out of 272 reviews" "
Rating 6 - Okay. 28 out of 272 reviews" "
Rating 4 - Poor. 7 out of 272 reviews" "
Rating 2 - Terrible. 4 out of 272 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location, close enough to walk to restaurants and the sea. Lovely staff, clean and tidy accommodation, nice pool area, you can always get a sunbed due to the no holding sunbeds rule which is enforced. No 6am towels on sunbeds crew. Bliss!
Stayed 7 nights in Mar 2024
Response from Hotel Manager on 3 May 2024
Dear Julia, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our nice quiet location, which is conveniently close to restaurants and the sea. It's wonderful that you found our staff lovely and that you appreciated our clean and tidy accommodations.We're glad you enjoyed our pool area and the fact that our sunbed policy ensures everyone has a fair chance to relax by the pool without the hassle of early morning towel reservations. We aim to create a relaxing and enjoyable atmosphere for all our guests, and we're thrilled that you found it blissful.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Please feel free to reach out to us directly if there's anything else we can assist you with.Warm regards,Azahara CamposHotel Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Folias is in a great location. We had beautiful seaviews from our room. Five minute walk to a lovely sandy beach. Shops and restaurants nearby. Good bus service to other resorts. Hotel staff welcoming and helpful.
Stayed 7 nights in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Carolyn, Thank you for taking the time to share your positive experience at The New Folias! We're thrilled to hear that you enjoyed your stay with us. We appreciate your feedback and are delighted that you had a fantastic experience with us. Should your travels bring you back to the area, we would be honored to welcome you again at The New Folias. Thank you for choosing to stay with us!Kind regards, Azahara CamposHotel Manager

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities generally good but hotel a little remote from shops and restaurants for those with arthritic knees and of a certain age. Also paving in the local area often loose or raised and a danger of tripping.
Stayed 28 nights in Feb 2024
Response from Hotel Manager on 11 Mar 2024
Dear Graham, Thank you for your feedback on your stay at our hotel. We are glad to hear that you found our facilities to be generally good. We understand that the location may not be ideal for those with mobility issues or of a certain age, as it is a little remote from shops and restaurants. We apologize for any inconvenience this may have caused.We appreciate you bringing to our attention the loose and raised paving in the local area, as safety is our top priority. We will work with the local authorities to address this issue and ensure the area is safe for all guests.We hope that despite these challenges, you were able to enjoy your time at our hotel and we would love to welcome you back in the future. Thank you for choosing to stay with us.Kind regards, Azahara CamposHotel Manager

6/10 Okay

Deborah

Stayed 5 nights in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Estimada Deborah, Apreciamos su valoración acerca de su estancia en New Folías. Desconocemos si hubo algún aspecto(s) de sus días con nosotros que no fue de su agrado; en cualquier caso, siéntase libre de hacernos llegar sus comentarios en cualquier momento. Un saludo cordial, Azahara CamposDirectora

8/10 Good

Wilma

Travelled with partner
Quiet safe place. A bit rundown
Stayed 10 nights in Jan 2024
Response from Hotel Manager on 6 Feb 2024
Dear Wilma, Thank you for taking the time to share your feedback with us following your recent stay. We're pleased to hear that you found our hotel to be a quiet and safe place.Your input is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Azahara CamposHotel Manager

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities
The property is in an excellent location, with sandy beaches, scenic coastal walking paths, and many shopping and dining options nearby. If you’re looking for a room with a view, I’d definitely suggest going for a sea view room. You’ll get to enjoy the beautiful ocean view and soak up some sunshine on your balcony all day long. Plus, you can check out the pool area and pick the perfect spot before heading down. The staff was very friendly and helpful with any questions or needs. The housekeeping was excellent as well. There was room for parking if you have a car, but the bus stops are close by and the public transportation is excellent for exploring the main areas along the coast. The hotel is a bit old and could use some sprucing up, but it’s still a great place to stay! I spent a week in Gran Canaria and I have to say, the Hotel New Folias was in the best area I could’ve picked. 😎
Stayed 6 nights in Dec 2023
Response from Hotel Manager on 26 Dec 2023
Dear Randal, Thank you so much for your nice review about your holiday time at New Folías Hotel. We are quite happy to know you spent a good stay with us and appreciate all your comments and words to us. We will be pleased to welcome you back any time. Kind regards, Azahara CamposHotel Manager

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely room and great pool.
Stayed 7 nights in Jul 2023
Response from Hotel Manager on 27 Jul 2023
Dear Dominic, Thank you so much for reviewing your holiday at New Folías. We are glad to know you spent a good time with us and look forward to your next visit. Best regards, Azahara CamposHotel Manager

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. Everything was so accessible and everyone was so friendly.
Stayed 5 nights in Jun 2023
Response from Hotel Manager on 17 Jul 2023
Dear Michaela, Thank you so much for your lovely words to us. We cannot be happier to know you spent such a nice time at New Folías hotel and look forward to your next stay. Kind regards, Azahara CamposHotel Manager

8/10 Good

Ian Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room with a kitchenette Very clean Balcony was private
Stayed 7 nights in Jun 2023
Response from Hotel Manager on 12 Jul 2023
Dear Ian, Thank you so much for your nice words to us. We are happy to know you spent a nice time at New Folías Hotel and look forward to your next visit. Kind regards, Azahara CamposHotel Manager

10/10 Excellent

Marcel Cases

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Hotel Manager on 11 Jul 2023
Estimado Marcel, Muchas gracias por su buena valoración. Deseamos que tenga intención de volver a New Folías muy pronto. Quedamos a su disposición. Saludos cordiales, Azahara CamposDirectora

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service
The hotel is very fit for purpose. It is close to bus stops and a shopping centre. There are plenty of restaurants and shops to chose from. The staff are friendly and helpful. The pool bar does both food and drink. You can use your card to pay too and there were deals on the cocktails (which are worth a try). We were very surprised by the food portions for the price paid and the quality of food. Bar staff accommodated any varations from the menu, if they could. Overall, I would recommend this hotel if you are looking for somewhere to relax, but still explore if you want to. Just be aware, although there is air con in the rooms, there didn't seem to be in other locations of the hotel. There was absolutely no need to reserve sunbeds either, even though some people annoyingly still tried to. We sat by the pool at different times in the day and didn't struggle to find a sunbed.
Stayed 6 nights in Jun 2023
Response from Hotel Manager on 28 Jun 2023
Dear Cassandra, Thank you so much for reviewing your experience at New Folías. We cannot feel happier to read all your comments and know you had a nice time here with us. We look forward to your next stay. Kind regards, Azahara CamposHotel Manager

6/10 Okay

Keeley

Stayed 3 nights in Jun 2023
Response from Hotel Manager on 4 Jul 2023
Dear Keeley,Thanks for rating your holiday time at New Folías. We hope you enjoyed your stay with us. If there is something you'd like to let us know, feel free to contact us any time. Best regards, Azahara CamposHotel Manager

10/10 Excellent

Jayne Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with very friendly helpful staff. The pool area is great and the bar staff especially Rita are very good. The only niggle if I have one is that 8.30am is a really late breakfast start so I didn't use it at all and the food in the pool area during the day are very unhealthy and the salad was awful with zero dressing and over cooked eggs but everything else was excellent. I had a great stay there and would go again.
Stayed 5 nights in Apr 2023
Response from Hotel Manager on 3 May 2023
Dear Jayne, Thank you for your time and sharing your personal comments about your holiday at New Folías. We are glad to know you spent a nice time and want to come back. Feel free to contact us any time. Best regards, Azahara CamposHotel Manager

10/10 Excellent

sean

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel - clean, safe, well equipped, friendly and polite staff, great value for money, lovely pool area, 6mins walk to pretty beach, kitchenette option very useful, local to 3 small supermarkets. Would happily stay again. Suggestions for improvement: 1. Improve wifi connectivity 2. My door lock was quite stiff to open 3. Shower head not very good.
Stayed 7 nights in Apr 2023
Response from Hotel Manager on 2 May 2023
Dear Sean, Thank you so much for reviewing your holiday at New Folías. We are quite happy to know you spent a nice time with us and appreciate your time and comments. We hope to see you again very soon and remain at your disposal. With our best regards, Azahara CamposHotel Manager

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent find.
A lovely chilled week at this hotel lovely staff very helpful young staff on pool bar and around pool lovely helpful and friendly. Room was very clean excellent cleaners nearly every day Aircon excellent, no English channels on TV, breakfast was great also pool bar food excellent huge portions tho so 1 between 2 as lots waste.
Stayed 7 nights in Apr 2023
Response from Hotel Manager on 27 Apr 2023
Dear Debbie, Thank you so much for reviewing your holiday at New Folías. We are quite glad to know you spent a good time with us and look forward to your next stay. If there is something we can help you with, do not hesitate to contact us. Best regards, Azahara CamposHotel Manager

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Hotel Manager on 16 May 2023
Dear Isabelle, Thank you for rating New Folías with the highest rate. We hope you enjoyed your holiday time here and look forward to welcoming you soon. Best regards, Azahara CamposHotel Manager

8/10 Good

angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2023
Response from Hotel Manager on 10 Apr 2023
Estimado Angel, Gracias por su puntuación acerca de su estancia en New Folías. Esperamos que sus vacaciones hayan sido de su agrado. Quedamos a su disposición. Un saludo, Azahara CamposDirectora

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Fantastic staff, extremely friendly and attentive. Hotel has everything we needed, great cleaning service and good location away from the bustling main resorts but within 5 minute taxi ride.
Stayed 7 nights in Mar 2023
Response from Hotel Manager on 3 Apr 2023
Dear Denise, Thank you so much for your lovely review about your holiday time at New Folías. We feel blissfully happy to know you had a great stay with us and look forward to your next visit. We remain at your disposal. Kind regards, Azahara CamposHotel Manager

10/10 Excellent

LEZETTE

Stayed 5 nights in Mar 2023
Response from Hotel Manager on 20 Mar 2023
Dear Lezette, Thanks for rating us with the best score. We hope it means you had a wonderful time at New Folías and look forward to welcoming you very soon. Do not hesitate to contact us. Warm regards, Azahara CamposHotel Manager

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Hotel Manager on 20 Mar 2023
Dear Edward, Many thanks for rating your holiday experience at New Folías. We hope you had a good time with us in Gran Canaria and look forward to your next visit. Kind regards, Azahara CamposHotel Manager

8/10 Good

Zoey

Liked: Staff & service, amenities, property conditions & facilities
Loved our stay however if ur a vaper, u have to go to smoking area at bar on hot plastic seats, can’t vape in communal areas☹️
Stayed 5 nights in Mar 2023
Response from Hotel Manager on 13 Mar 2023
Dear Zoey, Thank you so much for sharing your personal comments about your holiday at New Folías. We are sorry our smoking rules were not of your pleasure but the hotel must follow the government rules regarding smoking areas. We hope to see you again and remain at your disposal. Best regards, Azahara CamposHotel Manager

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really nice, hotel, nice staff. Breakfast really worthy for the price. Very good location
Stayed 8 nights in Feb 2023
Response from Hotel Manager on 17 Feb 2023
Dear Edmilson, Many thanks for your lovely words about your holiday time at New Folías. We feel quite proud to read your comments and hope to see you again very soon. Do not hesitate to contact us any time, we will be happy to help you. Warm regards, Azahara CamposHotel Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
This is a decent, good value hotel in a handy location. It does the basics well...but the bathroom shower/decor/door etc could do with upgrading.
Stayed 5 nights in Feb 2023
Response from Hotel Manager on 14 Feb 2023
Dear Linda, Thank you for reviewing your holiday experience at New Folías. We are happy to know you spent a good time here and appreciate your comments. We look forward to welcoming you. Best regards, Azahara CamposHotel Manager

8/10 Good

Dessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant hotel
Nice clean hotel with good facilities and friendly helpful staff- no bar apart from pool bar which closes early but plenty of bars nearby- only quibble was that bed was very squeaky and annoying but otherwise very well positioned hotel for everything
Stayed 4 nights in Feb 2023
Response from Hotel Manager on 9 Feb 2023
Dear Dessie, Many thanks for your review and time. We are glad to know you spent a nice holiday time with us and hope you recommend us and choose us on your next trip to Gran Canaria. If there is something we can help you, do not hesitate to contact us. Warm regards, Azahara CamposHotel Manager

6/10 Okay

Bartlomiej

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2023
Response from Hotel Manager on 9 Feb 2023
Dear Bartlomiej, Thank you for rating your holiday at New Folías. We appreciate your score and hope you had a good time here. If you want to let us know any comment or suggestion, feel free to contact us any time. Kind regards, Azahara CamposHotel Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service, property needs a little updating. Wouldn't hesitate to recommend. Lovely area with a 2 minute walk to the beach. Will return 🌞🌞🌞
Stayed 21 nights in Jan 2023
Response from Hotel Manager on 1 Feb 2023
Dear Paul, Many thanks for your lovely words about your holiday time at New Folías. We are quite happy to know you had a nice experience with us and look forward to your next visit. We remain at your disposal. Warm regards, Azahara CamposHotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Hotel Manager on 1 Feb 2023
Dear John, Thank you for giving Hotel New Folías the best rate . We are happy to know you spent a good time with us and look forward to seeing you here soon. Best regards, Azahara CamposHotel Manager

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way…. We’ll be back!!
A relaxing break in a fabulous hotel. Lovely and quiet and within walking distance to beach, shops and restaurants. Great path (passeo) running alongside beach for early morning run/walk. Staff at hotel exceptional and very helpful with any queries or if we needed any info. Allowed us to check in early as our room was ready so an added bonus. Room was lovely- starting to get a little tired looking but nothing major and everything we needed for a week was there. Great views from the balcony. Pool gorgeous although VERY chilly ( told it was 20C but not sure their temp gauge working!! Plenty of sun loungers (no reservation allowed) and a fabulous pool attendant who would supply you with a mattress for your lounger everyday and always found a space for you whether you wanted sun or shade!
Stayed 7 nights in Jan 2023
Response from Hotel Manager on 26 Jan 2023
Dear Sharon, Thank you so much for your lovely and amazing review about New Folías Hotel. We really appreciate your time and every word you wrote and it is such an honour to see that our constant effort to improve our services is being valued by our clients.We look forward to seeing you again and hope you will recommend us. Feel free to contact us, we will be happy to help you. Kind regards, Azahara CamposHotel Manager

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we met at the reception was extremely nice and welcoming, we loved the atmosphere! All the staff was ready to help and always with a smile on their face. Location is ideal especially if you rent a car (very useful in Gran Canaria). The only "bad" thing was breakfast... I believe it was not worth the price... the selection was limited and not great as we would expect from a hotel.
Response from Hotel Manager on 16 Jan 2023
Dear Silvia, Thanks for sharing your personal review about your holiday time at New Folías Hotel. We feel glad to know in general you spent a nice time with us and appreciate all your comments. As for the breakfast, feel free to contact us and let us know what you missed and the reason(s) why it did not achieve your expectation. We are always welcome to improve if needed. We look forward to seeing you. With our best regards, Azahara CamposHotel Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
An older hotel (1965) in a quiet setting. Good beach and shopping nearby. Has been renovated but lobby is a bit old and unimpressive. Rooms good...nice pool. Bathroom needs: better towels, exhaust fan and general updating.
Response from Hotel Manager on 5 Jan 2023
Dear Andrew, Many thanks for sharing your personal comments about your holidays at New Folías. We are glad to know in general you spent a good time and look forward to seeing you soon. We remain at your disposal. Best regards, Azahara CamposHotel Manager

10/10 Excellent

per-erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice in a middle of the green garden
Response from Hotel Manager on 23 Dec 2022
Dear Per-Erik, Thnank you so much for your lovely words about New Folías Hotel. We are very happy to know you had a lovely time with us and look forward to seeing you here enjoying very soon. With our best regards, Azahara CamposHotel Manager

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel in quiet bit of gran canaria.Bus stop shops bars ect just down road.Staff were lovely.Nice pool area with bar.Will return.
Stayed 7 nights in Dec 2022
Response from Hotel Manager on 23 Dec 2022
Dear Sandra, Thank you so much for your nice words about your holidays at New Folías Hotel. We are quite glad to know you spent a good time with us and look forward to seeing you again very soon. Warm regards, Azahara CamposHotel Manager

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 4 nights in Dec 2022
Response from Hotel Manager on 20 Dec 2022
Dear Duncan,Thank you so much for reviewing your experience at New Folías. We are quite happy to know you spent a good time with us and look forward to seeing you again very soon. Do not hesitate to contact us if there is something we can help you with. Kind regards, Azahara CamposHotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Quick and early check-in, everything explained, Very clean, rooms serviced each day, decent pool bar and very nice pool. Would stay again
Stayed 9 nights in Nov 2022
Response from Hotel Manager on 2 Dec 2022
Dear Andrew, Thank you so much for your amazing review about your holiday at New Folías Hotel. We cannot feel happier to know you had such a nice time with us and look forward to weloming you very soon. Feel free to contact us, we will be happy to help you any time. Kindest regards, Azahara CamposHotel Manager

8/10 Good

Kestutis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in May 2022
Response from Hotel Manager on 8 Jun 2022
Dear Kestutis, Thank you so much for your picture and nice comment. We hope you had a lovely stay at New Folías. Kind regards, Azahara Campos Hotel Manager

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming. The room and hotel extremely clean throughout. We had a kitchenette which had all you need despite being a very compact area. Beautiful sea and pool view. Food and drink prices on site very good value and not pricey like other hotels. Shopping centre and buses both 5 minutes walk away. Walk to seafront in a few minutes. Beautiful park out front and back of hotel. San Agustín is really upmarket and beachfront beautiful and not packed or overrun with people. Would definitely recommend this hotel and surrounding area. I’ve been to 4 star hotels and this one is the best. No night entertainment but we weren’t looking for that as we tend to go out for the day to different places on bus like más palomas and puerto Mogán and Las Palmas and playa del ingles all by bus very cheaply and easily.
Stayed 14 nights in Mar 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After staying in 2 other places before spending our last 2 nights here this was the nicest, quietest hotel of the trip with a lovely beach a stone's throw away. I'd have rated it higher but didn't try the restaurant.
Stayed 2 nights in Mar 2022

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lovely location on a small hill so upper floor rooms have an amazing sea view and view of the sand dunes. The staff were helpful and attentive and the rooms well presented. It’s a short walk to the beach and San Agustin shopping centre and a short RCI ride from Playa del Ingles, I would stay again
Stayed 7 nights in Mar 2022

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very friendly. Breakfast was excellent, worthy to pay for it.
Stayed 5 nights in Feb 2022

8/10 Good

Ernst Otto

Liked: Cleanliness, staff & service
Above average
We chose this hotel based on pictures, and available parking. Hotel was nicely located with green areas on both sides and good parking. Hotel and beds a little bit worn. Small balconys with cigarette smoke drifting in from neighbours but nice view. Quite booring breakfast. But all in all, we enjoyed the stay and would absolutely stay again.
Stayed 7 nights in Feb 2022

10/10 Excellent

MR David R

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay with exceptional breakfast.
Enjoyable stay, Room somewhat dated, but comfortable bed and choice of pillow firmness. Very clean throughout. The breakfast buffet was exceptional, with good selection of hot and cold food and freshly squeezed orange juice, and a pleasure to be able to sit outside. Wi fi good reception. Only 1 UK TV channel in room. Very friendly and helpful staff.
Stayed 4 nights in Feb 2022
Response from Hotel Manager on 31 Mar 2022
Dear MR David, Thank you so much for your lovely words about your stay at New Folias Hotel. We are more than happy to know you had a great time with us and appreciate all your comments. We look forward to welcoming you a next time and remain at your disposal. Warm regards, Azahara Campos Hotel Manager

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing and enjoyable stay
Overall an enjoyable week, nice clean rooms, good beds, nice breakfast, good pool area with beds & parasols, lunch snacks good, pool bar very nice, staff very helpful and efficient, all was good.
Stayed 7 nights in Oct 2021
Response from Management on 11 Nov 2021
Dear Guest, Thank you so much for your lovely words about your holiday time at New Folias. We feel so proud to read we achieved to make your holiday a memorable time and look forward to seeing you here very soon. With our best regards, Azahara Campos Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Recommended
Decent stay Good breakfast Pool was an added bonus
Stayed 2 nights in Sep 2021
Response from Management on 11 Nov 2021
Dear Guest, Many thanks for reviewing your New Folias time. We are so happy to read you enjoyed your holidays with us and would like to have the opportunity to welcome you back very soon. Feel free to contact us. Kind regards, Azahara Campos Hotel Manager

10/10 Excellent

EDMILSON, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the beach, shoppings. Really nice area Staffs are very nice
Stayed 8 nights in Sep 2020
Response from Management on 2 Oct 2020
Dear Edmilson, Many thanks for your lovely review about your holiday time at New Folias. We are so happy to read you enjoyed your time with us and really appreciate your good comments about our location and staff. We hope to see you soon and remain at your entire disposal if there is something we can help you. Warm regards, Azahara Campos Hotel Manager

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 4 nights in Aug 2020
Response from Management on 2 Oct 2020
Dear Guest, Thank you so much for your nice comment about your stay at New Folias. We feel glad to read you liked and enjoyed your stay with us and hope to have the pleasure to see you soon. If there is something we can do for you, do not hesitate to contact us. Kind regards, Azahara Campos Hotel Manager

10/10 Excellent

Eddie, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff, very friendly and helpful, very nice surround area, shopping, restaurants
Stayed 4 nights in Jul 2020
Response from Management on 31 Aug 2020
Dear Eddie, Many thanks for such a lovely review about your holiday time at New Folias. We cannot feel happier to read you really enjoyed your stay with us and look forward to welcoming you again! Do not hesitate to contact us. Kindest regards, Azahara Campos Hotel Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location ,superb views, our room was on the 6th floor.
Stayed 7 nights in Mar 2020

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Folias March 2020
Everyone was very friendly. The breakfast had a good selection of options so we all enjoyed the choice. The only reason for not giving full marks was that the water was cold in the shower but apparently something had broken and by later that day it had been fixed.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was a good size. Fine pool. Good facilities. Getting a sun bed poolside was annoying as many were taken early with the usual towel over the bed with no occupant.
Stayed 7 nights in Feb 2020