Reception
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Reviews of TC Hotel Doña Luisa

3 out of 5
TC Hotel Doña Luisa
c/ Alfedo L. Jones,29, Las Palmas de Gran Canaria

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 90 reviews" "
Rating 8 - Good. 35 out of 90 reviews" "
Rating 6 - Okay. 1 out of 90 reviews" "
Rating 4 - Poor. 0 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 19 Nov 2023
Good afternoon Mr Shand:Thank very much for comments and valorations.We hope to meet you again in Hotel Doña Luisa***.Best regards,

10/10 Excellent

Stephen, Cary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and exceptionally well kept. We were thrilled with the staff and the upkeep of the rooms. The views were exceptional and rooftop overview thrilling. As was expected, the rooms were a bit small - but that was minor.
Stayed 1 night in Mar 2023
Response from RECEPCIÓN on 19 Mar 2023
Dear Stephen, Thank you very much for choosing "Tc Hotel Doña Luisa" and for the time you took to share your experience with us.We are glad that you enjoyed your stay, for us it will be a pleasure to welcome you back to our facilities.Best Regards,Reception team- TC HOTEL DOÑA LUISA ***.

10/10 Excellent

PAUL, worcester

Travelled with partner
Liked: Cleanliness, staff & service
Good 3 star Hotel. 2 mins walk to the sea front. Loads of restaurants nearby. Would stay again.
Stayed 7 nights in Jan 2023
Response from Hotel Doña Luisa on 9 Feb 2023
Thank you very much!

10/10 Excellent

Allan

Stayed 3 nights in Jan 2023
Response from Recepción on 2 Feb 2023
Dear Allan,Thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great hotel, very modern. Easy and friendly staff. Good location.
Stayed 1 night in Jan 2022
Response from RECEPCIÓN on 26 Jan 2022
Good morning Daniel, thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for exploring the beach and town, found good local bars and restaurants nearby. The room was very spacious and modern the very large bed really comfortable, the hotel was very clean and cared for. Also very reasonably priced. Would definately recommend and use again should we return
Stayed 2 nights in Dec 2021
Response from RECEPCIÓN on 23 Dec 2021
Dear Lee, Thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Merry Christmas.. Best regards.

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One block to the beach
Great location, walking from beach, restaurants and super market, Breakfast is good.
Stayed 3 nights in Nov 2021
Response from RECEPCIÓN on 23 Nov 2021
Good morning, thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Nice little room. Clean. Very close to the beach.
Stayed 1 night in Feb 2021
Response from Irene on 12 Feb 2021
Thank you Gregory for sharing your experience. We are happy you had a nice stay. Best Wishes.

10/10 Excellent

Hendrike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Perfect Hotel, very clean, friendly lady at reception, we arrived early and were able to check in. Close to the sea front and restaurants. We can recommend this Hotel and would book it again.
Within walking distance
Stayed 1 night in Feb 2020
Response from recepcionista on 5 Mar 2020
Dear Hendrike, thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

8/10 Good

Nico

Liked: Cleanliness, staff & service, room comfort
just great
a few metres from the beach, great surroundings and shopping. the lady at the front desk was amazing, helpful, will definitely come back
Stayed 1 night in Jan 2020
Response from Reception on 29 Feb 2020
Goos night, thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

8/10 Good

Nico

Liked: Staff & service, property conditions & facilities, room comfort
Great place
very friendly staff, 2 blocks away from the beach only downside was the house keeping, drinking glasses were not cleaned stains on table were not
Stayed 3 nights in Dec 2019
Response from recepcionista on 4 Jan 2020
Good Morning, Thank you very much for your ratings, we hope to see you again for the Hotel Doña Luisa ***. Best regards.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
A repeat guest. Always happy when I can check in early, the hotel has been very accommodating on my last couple of visits. Efficient friendly service. Rooms are great. Location is excellent.
Stayed 1 night in Nov 2019
Response from receptionist on 24 Nov 2019
Good afternoon Michael, Thank you very much for your ratings, we hope to see you again for the Hotel Doña Luisa ***. Best regards.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Comfortable room, located 2 blocks back from the beach
Stayed 1 night in Dec 2018
Response from Recepcionista on 2 Jan 2019
Good Morning , Thank you very much for your evaluations, we hope to see you again at the Hotel Doña Luisa ***. Best regards.

10/10 Excellent

Jose salvador

Travelled with partner
Muy bonito el hotel y muy tranquilo
Stayed 1 night in Apr 2024
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 21 Apr 2024
Buenas noches,Muchas gracias por sus valoraciones, eperamos volver a verle por el Hotel Doña Luisa***.Un cordial saludo.

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 3-star hotel near Canteras Beach
Stayed 2 nights in Feb 2024
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 12 Feb 2024
Good evening, thank you very much for your comment. It is a great satisfaction to know that he had an excellent stay and we hope to welcome him again on another occasion. Best regards

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Zimmer
Die Zimmer sind individuell und super schön gestaltet. Das Bett ist komfortabel. Die Lage ist gut. Das Frühstück ist sehr gut.
Deckenbeleuchtung Galdar
Stayed 1 night in Dec 2023
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 13 Dec 2023
Sehr geehrte, danke Ihnen für Ihre Kommentare und Bewertungen. Wir hoffen, Sie in Hotel Dª Luisa *** wiederzusehen. Mit freundlichen Grüßen.

10/10 Excellent

Per-Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 1 Dec 2023
Buenos días,Muchas gracias por sus valoraciones, esperamos volver a verle por el Hotel Doña Luisa***.Un cordial saludo.

10/10 Excellent

MARIA ONELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 1 Dec 2023
Buenos días,Muchas gracias por sus valoraciones, esperamos volver a verle por el Hotel Doña Luisa***.Un cordial saludo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mye for pengene
Romslig, fresht og stille, med sympatisk betjening. Bonuspoeng for takterrasse.
Stayed 3 nights in Apr 2023
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 24 Apr 2023
God kveld, takk for kommentarer og vurderinger. Vi håper å se deg igjen på hotellet. en hjertelig hilsen

10/10 Excellent

Idalmis Luna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijke personeel, locatie is perfect, prijs is in verhouding met de kwaliteit van de accommodaties. Wat minder goed is, is de higiene (schoonmaak) van de douche mag zeker verbeter worden! De rest van de badkamer was zeker schoon! Het is wel een aanrader.
Stayed 7 nights in Mar 2023
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 8 Apr 2023
Good morning,Thank you very much for your comments and evaluations, we hope to see you again at the Hotel Doña Luisa***.Best Regards

8/10 Good

María Esperanza

Liked: Staff & service
Disliked: Room comfort
De playa y poco más
Habitacion muy justita. No hay paso para cruzarte con otra persona. Los rincones de la ducha bastante negros. Las camas bien.
Stayed 6 nights in Mar 2023
Response from Equipo de recepción- TC HOTEL DOÑA LUISA ***. on 27 Mar 2023
Estimada María,Muchas gracias por haber elegido “Tc Hotel Doña Luisa” y por el tiempo empleado para compartir su experiencia con nosotros.Lamentamos que su estancia con nosotros no haya superado sus expectativas. Hemos tomado nota de su comentario y lo trasladaremos al departamento correspondiente, con el fin de mejorar y tomar las medidas oportunas.Esperamos poder darle la bienvenida nuevamente en nuestro hotel y así poderle sorprender de manera grata.Reciba un cordial saludo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Best of all was the location, just some steps from the wonderful Las Canteras beach and promenade. A good 3 stars hotel. All the staff were very friendly and the room was clean and nice. A terrace on the roof top with sun-beds and chairs. Very good value for money.
Stayed 4 nights in Mar 2023
Response from RECEPCIÓN on 20 Mar 2023
Thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

10/10 Excellent

Lars stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Feb 2023
Response from Recepción on 23 Feb 2023
Buenas tardes Sr.Stefan,Muchas gracias por sus valoraciones, esperamos volver a verle por el Hotel Doña Luisa***Un cordial saludo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell ved stranda.
Fint hotell beliggende like ved Canterasstranda og den lange strandpromenaden. Det er masse restauranter i nærområdet, og litt forskjellige butikker. Også nær buss til andre deler av både øya og byen. Hotellet har en liten takterrasse med solsenger. Det er frokostservering, men den testet vi ikke siden det kryr av kaféer i nærheten. Rommet var fint, ikke sps stort, men rent og med god seng. Stort, fint bad med det nødvendigste av toalettartikler. Balkong. Kaffe/te-muligheter. Safe på rommet. Hyggelig betjening. Stille og rolig, veldig OK for etpar netter, men ville valgt noe annet for lengre opphold, pga romstørrelsen.
Stayed 2 nights in Feb 2023
Response from RECEPCIÓN on 18 Feb 2023
Muchas gracias por su tiempo dedicado a dejarnos un comentario, entendemos perfectamente su visión para una estancia más larga y nos alegramos de que haya disfrutado de sus vacaciones alojándose con nosotros, es importante para nuestro equipo que se sienta agusto. Reciba un cordial saludo.

10/10 Excellent

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Nettes Hotel in Las Palmas
Sehr schönes 3 Sterne-Hotel nahe der Promenade mit Liegen auf der Dachterrasse und einem netten Service. Frühstück im Preisleistungsverhältnis in Ordnung (8 €).
Stayed 2 nights in Feb 2023
Response from RECEPCIÓN on 9 Feb 2023
Sehr geehrte Herr Christian, danke Ihnen für Ihre Kommentare und Bewertungen. Wir hoffen, Sie in Hotel Dª Luisa *** wiederzusehen. Mit freundlichen Grüßen.

10/10 Excellent

Désirée Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage, super Preis-Leistungsverhältnis, vergleichsweise stylish und gutes Frühstück für die Hotelgröße und -Kategorie. Absolute Empfehlung
Stayed 2 nights in Jan 2023
Response from Recepción on 2 Feb 2023
Guten Tag, Vielen Dank für Ihre Bewertung, wir hoffen, Sie im Hotel Doña Luisa *** wieder zu sehen. Ein herzlicher Gruße.

8/10 Good

Alexander

Stayed 1 night in Jan 2023
Response from Recepción on 2 Feb 2023
Dear Alexander,Thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Very friendly personnel? fantastic location and beautiful room.
Stayed 1 night in Dec 2022
Response from RECEPCIÓN on 7 Jan 2023
Thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Hotel Doña Luisa on 3 Jan 2023
We really appreciate your review. We are very glad you had a nice experience and will be very pleased to welcome you back any other time. Best Wishes

8/10 Good

louisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

8/10 Good

Laurent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable propre et bien bien situé.
Stayed 3 nights in Jul 2022
Response from RECEPCIÓN on 17 Jul 2022
Merci pour vos commentaires et évaluations nous espérons vous revoir à l'hôtel doña luisa***

10/10 Excellent

Jose Manuel

Stayed 9 nights in Jun 2022
Response from RECEPCIÓN on 29 Jun 2022
Buenas tardes D. José Manuel, muchas gracias por sus valoraciones, esperamos volver a verle por el Hotel Doña Luisa***. Un cordial saludo.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the canteras beach and surrounded by all commodities
Stayed 2 nights in Jun 2022
Response from Hotel Doña Luisa on 17 Jun 2022
We are very glad you enjoy your stay with us, we hope to welcome you again another time. Best Wishes.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
La décoration de l'hôtel est très originale. Il est très propre. Nous avions une bouilloire dans la chambre et un micro-ondes à l'étage. Comme souvent dans les Canaries, le français n'est pas parlé, seulement l'espagnol et l'anglais.
Stayed 4 nights in Apr 2022
Response from Recepción on 10 May 2022
Bonsoir , Merci pour vos commentaires et évaluations. Nous espérons vous revoir à l'Hôtel Doña Luisa***

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from RECEPCIÓN on 5 May 2022
Good morning Robert, Thank you for your valorations, we would like to meet you again in our Hotel Doña Luisa***. Best regards.

10/10 Excellent

Jorge

Stayed 1 night in Apr 2022
Response from RECEPCIÓN on 15 Apr 2022
Buenas tardes, Muchas gracias por sus valoraciones. Esperamos volver a verle por el Hotel Doña Luisa***. Un cordial saludo.

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from RECEPCIÓN on 5 Apr 2022
Good Evening, Thank you very much for taking the time to write a review. We hope to see you again very soon. Best Regards,

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vlakbij bus station en ook het strand en boulevard. leuk ingerichte kamer, goed regen douche en tv. vriendelijk personeel. Lekker uitgebreid ontbijt. Jammer dat de gebakken eieren en spek bijna koud waren.
Stayed 3 nights in Mar 2022
Response from RECEPCIÓN on 13 Mar 2022
Buenas tardes, Muchas gracias por sus valoraciones, esperamos volver a verle por el Hotel Doña Luisa***. Un cordial saludo.

8/10 Good

Daniel, Hilden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes solides Hotel in Top Lage 1 Minute zum Strand Las Canteras.
Stayed 1 night in Jan 2022
Response from RECEPCIÓN on 25 Jan 2022
Guten Tag Daniel , Vielen Dank für Ihre Bewertung, wir hoffen, Sie im Hotel Doña Luisa *** wieder zu sehen. Ein herzlicher Gruße.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from RECEPCIÓN on 18 Jan 2022
Dear Alexis, thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Best regards.

10/10 Excellent

MARCELO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
El hotel está muy bien ubicado, y cerca de la playa de la Cantera. El personal de la recepción siempre tiene buena actitud y disponibilidad para dar el mejor servicio
Stayed 3 nights in Jan 2022
Response from RECEPCIÓN on 10 Jan 2022
Buenas noches Marcelo: Gracias por sus comentarios y valoraciones. Esperamos volver a verles en el Hotel Doña Luisa***. que todo les vaya genial.

10/10 Excellent

Erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggenhet med strand og spisesteder rett i nærheten. Flott utgangspunkt både for byferie og lange fine turer. Takterrasse med sol fra alle kanter.
Stayed 6 nights in Dec 2021
Response from RECEPCIÓN on 7 Jan 2022
Takk for dine kommentarer og vurderinger. Vi håper å se deg igjen på Hotel Doña LUISA ***.

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2021
Response from RECEPCIÓN on 4 Jan 2022
Dear Sanna, Thank you very much for taking the time to write a review. We are very pleased to read that you enjoyed your stay with us! We are looking forward to welcoming you in the near future. Best Regards,

8/10 Good

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location but
Unfortunately...you can here everything happening next door. Television, talking, doors slamming. Need improvement. Terrass on roof very very nice.
Stayed 8 nights in Dec 2021
Response from RECEPCIÓN on 31 Dec 2021
Thank you. We are sorry about the noises, but you could inform us in the reception and we would do the best to avoid them. Happy new year 2022

10/10 Excellent

Anxo Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Excelente trato e inmejorable ubicación
Stayed 2 nights in Dec 2021
Response from Recepción on 28 Dec 2021
Muchas gracias su comentario y por su tiempo! Nos alegramos mucho de que se haya sentido como en casa y esperamos volver a verles muy pronto.

8/10 Good

Elisabeth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from RECEPCIÓN on 23 Dec 2021
Dear Elisabeth, thank you for your comments and valorations, we would like to meet you again in our Hotel Dª Luisa***. Merry Christmas. Best regards.

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso
Nos ha encantado seguramente repetiremos
Stayed 2 nights in Dec 2021
Response from RECEPCIÓN on 19 Dec 2021
Buanas tardes don Jorge, Muchas gracias por sus valoraciones , esperamos volver a verle por el Hotel Doña Luisa*** . Un cordial saludo.

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo, ottima struttura con belle camere, super confortevole! Se dovessi tornare a Gran Canaria, tornerei sicuramente in questo hotel.
Stayed 7 nights in Dec 2021
Response from RECEPCIÓN on 11 Dec 2021
Buonasera signora Margherita, grazie per i suoi commenti e valutazioni. Speriamo di rivederti all'Hotel doña Luisa *** Buon natale e Anno Nuovo 2022

10/10 Excellent

Joao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconsejo. Repetiré!
Hotel muy bien ubicado. Staff muy simpatico y prestable. Desayuno agradable. Habitaciones comodas, television con Netflix :)
Stayed 2 nights in Nov 2021
Response from RECEPCIÓN on 3 Dec 2021
Buenas noches Joao: gracias por sus comentarios y valoraciones. Esperamos volver a verle en el Hotel Doña Luisa***. Un cordial saludo.

8/10 Good

JOSE ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para estancia en la capital
La ubicación es inmejorable y el estado de las instalaciones bastante correcto
Stayed 2 nights in Nov 2021
Response from RECEPCIÓN on 21 Nov 2021
Buenas tardes José Angel, Muchas gracias por sus palabras y la valoración que nos ha dado. Esperamos vol ver a verle por el Hotel Doña Luisa***. Un cordial saludo.