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"Slow check in"

"Everything was excellent. Not sure why there are some poor reviews about the food. We thought it was good. Location was good for Las americas and Adeje. The room was spotless. The weather was bad while we were staying but the spa was a blessing as it kept us busy whle it rained."

"Reception staff where brilliant and really helpful, rooms where clean and had everything you need for a self catering apartment. Pool area and hotel was very well maintained and looked after "

"Property was excellent, location a little isolated but overall a fun stay"

"Lovely hotel in a quiet location at the base of a mountain. Rooms were spotlessly clean, staff were helpful, breakfast superb. We did go during storm Therese so only used the heated pool for a few hours, but the other pools also looked great. "

"We had a fantastic stay at the Barcelo hotel in Tenerife and would happily return. From the moment we arrived, the staff made us feel genuinely welcome. A special mention has to go to the entertainment team, who brought so much energy and fun to each day, and the bar staff, who were always friendly, attentive, and quick with a smile. There was always something going on for those who wanted to get involved, from activities during the day to lively evening entertainment, but it never felt overwhelming if you preferred to relax instead. The balance was just right. The buffet food had a great variety of dishes to choose from each day. Everything was fresh, well-prepared, and catered to a range of tastes, so there was always something to look forward to at mealtimes. We were there out of season so can’t comment on the kids club etc as there weren’t many children. Rooms were a great size and clean, as was the rest of the hotel. Overall, it was a great holiday experience with a warm, welcoming atmosphere, great food, and a team of staff who clearly care about making your stay special. Definitely recommended. "

"Fantastic staff reflecting family owned business. Great location overlooking the sea and countryside"

"Staff are super kind Room was clean Bar too expensive ( 6 euro for a cup of tea, $16 euro for frozen drinks) for no reason while you are already paying for 5 star hotel stay "

"Very little in the kitchen all staff very nice room clean "