Hales Hotels

"Very friendly staff, couldnt do enough for you on reception and bar/restaurant Very pleasant old building "

"Great location, std double room great value, staff very good , great breakfast, all round very good value ,will book again"

"Beautifully furnished and tastefully decorated. We stayed in new lodge type accommodation which were very comfortable"

"Great hotel for a short stay (one night) if you have work - business in the University "

"Very good breakfast cooked to order, very kind staff, nice location"

"Had a lovely stay and the breakfast was really nice"

"We had a pleasant stay for one night, good value for the money"

"Staff very welcoming and the room was great"

"Good value for money. Basic room but clean and large for the price."

"Spa facilities needs an update, would be great to see a walking path for non-golfer guests to enjoy the grounds, also brasserie has very low rating 2.5/5 , room service is well so expensive, margarita pizza is £18.00 + £5 room service charge. Rest is fantastic, good location, great grounds, enough to eat and drink"

"We had a really good time and we recommend the hotel."

"Enjoyable stay"

"Plenty of parking, good size standard double room "

"Great stay fantastic facility"

"The location is great as it is very central to the town. The staff were all pleasant and helpful. Very clean room which had everything that I needed for a comfortable stay. Lovely cooked breakfast, too. "

"Fantastic friendly staff, always smiling and very attentive"

"A great place to stay in the heart of Norwich, stayed for a friends wedding and all was fabulous !!"

"Was clean and staff where very helpful no bar or restaurant but loads to do near by "

"Very clean, had everything we needed. Reception was always available. Nice little selection of tea/coffee/toiletries. Really good location"

"Lovely friendly and helpful staff. Excellent location with access directly to the prom. Beautiful views and lovely home cooked breakfast. Good shower! Comfortable bed. Handy parking. Nice bar with atmosphere for evening. Would definitely stay again. Thank you!"