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"We loved staying here for the convenient location near U Hawaii Hilo and all the Hilo sites. It’s a great walk around Banyan Dr and the park in the morning. And there is plenty of shade for pool time later in the day once beach time is done. It’s only 7 min drive to the main shopping and dining in Hilo. Great location, clean rooms, and helpful staff!"

"Host was really nice and flexible. Room was so clean"

"The front desk staff was rude and the room was very dirty. Be aware if you end up with a non renovated room, the furniture is dusty and the desk hasn’t been wiped down, the carpet is old and the couch smells like pee. The staff is hit and miss, mostly miss. The property itself is very nice but the ocean tower is very far. "

"Beautiful"

"Great location, restaurant seafood buffet was excellent. We enjoyed our stay"

"Shower was clogged"

"Everything was perfect "

"Nice hotel,close to everything "

"The staff was concerned with us getting there before 8pm. We hurried to get there and did not stop for dinner. We arrived to check in at 5pm and the staff seemed eager to show us our rental and get out of there (we were the last and maybe only ones to check in that day). There was a living room but there were beds in it. The shower was challenging to figure out how to use. It had two handles (neither were marked) which seemed to produce cold water no matter how I turned the handles! On the second day, the bananas that we had bought at the grocery store the day before had ants all over them and the kitchen table. Overall experience was not great especially for the price."