Haresfield Hotels

"Cy"

"Olivia on reception was amazing,She fixed me with a de luxe lakeside room at 12 pm ,so I didn’t have to wait until 3pm checking.The Hotel staff are helpful and kind,The location is superb,breakfast was delicious.I slept like a baby."

"Lovely relaxing stay, only negative is spa / gym is only 8-8"

"Lovely hotel and very dog friendly, the staff are great and a perfect location."

"If hosting an event or wedding this place is probably fine but when you are a tourist it is miles from everything. This hotel is completely rural, you cannot walk to any pubs or restaurants, the town is a 12-15 drive. Staff are great, zero complaints. It is a bar area amd restaurant but the bar lacks charm and atmosphere. Plenty of parking. The rooms are fine but dated and the hotel does not have a lift. If you are planning to tour the general area as a tourist i recommend something closer to town where there is more to do around you"

"Excellent location!"

"Very clean and comfortable hotel with pleasant staff. Large comfortable bed, tasty evening menu and substantial breakfast."

"It was a wonderful way to have a to have a little bit of luxury for my sisters Birthday. The facilities and staff were wonderful and the food was really scrumptious. "

"After check in, we went to our room (140) which had a double bed in one room and 2 sofa beds in the adjoining room, lots of space for everyone! One of the sofa beds wasn’t made up so I asked reception for help. They quickly came along with bedding and we went for a swim before dinner. Dinner was served in the bar as there were too few guests to use the restaurant. The food was standard hotel price and quality, it filled a hole but wouldn’t be a reason to return. We returned to our room and despite being a bit too hot, we all slept well. We woke in the morning and fitted in another swim before breakfast. Someone had registered for breakfast under our room number - a non resident and his kids freeloading. My daughter began itching her arm but I thought nothing of it. Over the course of the next couple of hours she was itchy all over and when I looked she had red itchy spots all over both arms, her shoulders and back. I emailed the hotel to let them know so they could check the room/sofa bed and bedding but they haven’t replied. We were due to return on our way back home but have managed to cancel this. We are now out of pocket for antihistamine, creams and washing our clothing at 60 degrees but we learnt an important lesson. I have stayed in many hotels and never thought to check for such things. I don’t think I’ll ever sleep anywhere again without a mattress inspection. "