Headlam Hotels

"Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside."

"Great hotel for the money. Room was better than a lot of Premier Inns these days. Very helpful staff. Would stay again. "

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"A comfortable stay at a good rate."

"good breakfast, staff very professional "

"Character old hotel. Quiet, attractive good beer and food and price. Very Good night stop"

"Friendly staff, good location"

"Breakfast hamper was very nice, the staff were lovely and very professional and the food was outstanding"

"Food was excellent, hosts were amazing and welcoming. "

"Breakfast was fab, plenty I f choices "

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"

"Parking on site was great. lovely pub very close by, owners very friendly and helpful. "

"Clean room, good truce for breakfast. Nearby bus route to city"

"Staff were excellent, food very good. Rooms clean with everything we needed. Thanks."

"We stayed in room 102 (cosy room) a lovely little room over looking the gardens. The room was clean and spacious with a walk in shower. We had breakfast which was delicious , served by Rachel the hotel manager, she was bubbly and very approachable giving plenty of suggestions for our trip. The hotel is normally busy but turned out we were the only guest for the evening which made for a peaceful stay (no complaints here) "

"Very close to all amenities. Room was very clean staff on arrival very pleasant and helpful. "

"Good choice of destination,will stay again"

"Excellent quiet location, nice room and good food. Enjoyed my overnight stay. "

"Staff great very clean food good."