Norwich Hotel Guide - Hellesdon Hospital hotels in Norwich, United Kingdom.

"Excellent stay again Second time Solo female traveller Felt very safe and welcome Walkable to Norwich cathedral Excellent restaurant on site Walkable to Sainsbury's if needs supplies Great wi fi for meetings "

"Lovely stay"

"Clean room, nice and quiet as requested. I booked an Executive double, which turned out to be a twin with two singles beds pushed together which I was not expecting, unfortunately this made the bed not all that comfortable as I kept waking in the night feeling slightly wedged in the gap that would form between the two mattress’s ! Therefore I had to try to make myself sleep on one side only, so effectively I had to sleep in a single bed in an executive double room, which I was not overly impressed about. Had I been made aware that this would be the case I would have booked a single room or standard double. Other than the bed issue, the Hotel itself is absolutely Beautiful and the staff very polite and helpful, I will definitely be back but won’t be paying for an executive room this time (lesson learned) "

"Arriving at Sprowston Hall it was impressive. However, Room was tucked up a lot of stairs (not told of this at reception) Bed was very uncomfortable, duvet was too small for a double bed - with 2 people in, only 2 pillows (which werent comfortable) - no spare. Room was freezing too. Went to the bar to look at menu and asked for a decaf coffee but male bar staff said he would have to go and get one - very reluctantly-so told him not to bother. Menu at the bar quite restrictuve too. Overall disappointing. "

"Used the pool and spa every morning it was perfect 👌 Breakfast was also perfect "

"1. No prearrival communication. I had to call the day before to find out what was going on "call me when you arrive" was the answer 2. Amenities not great: no waste bin in the kitchen, washed up crockery left out on the drainer, bathroom dirty, toilet seat not fitted to the toilet 3. The beds were nice and well made up 4. No wifi (tbf our host explained that wifi was down in the area) 5. Lots of the hosts things left in the house, to the point he came back the next morning asking for his shoes 6. Received 4 calls and 4 texts at midnight after departure; accused of stealing plates and glasses and that the police would be called (they were stacked in the dishwasher ready for a cycle, but there were no dishwaser tablets available to run the cycle). Texts later received to say the messages were for someone else and not meant for me - understand the apology but to accuse a customer of theft and threaten them with the police in the first instance is not on. Overall feeling about the stay and experience (pre and post) was very bad "

"It was clean and in a great location for us "