Rossendale Hotel Guide - Helmshore Mills Textile Museum hotels in Rossendale, United Kingdom.

"Always Good"

"Everybody was lovely...i meeded a break and thats exactly what i got...the slight negative point is the jacuzzi was not extrwmely hot but it did not spoil my enjoyment :)"

"The host Donna was brilliant, the service was great and she kept intouch with me. The room was lovely and had everuthing you need. I highly recommend to stay here. I am looking forward to staying again in the future. "

"Where do I start. I've spoken and complained to staff. I want a refund. If someone had said I'd get my money back to book somewhere else i would have. Arrived to a boiler not working. Eventually after several calls the maintenance man arrived. We had to show him how to fix it. Even he admitted the place smelt of drains and the fridge smelt so badly even he agreed it was eye watering. There are no lampshades in any room. The maintenance man said they'd be stolen. Not true I checked the estate agents photos and no lampshades. The kettle is disgusting. I had to buy one. I had to buy a throw so I could sleep on top of the bed as the sheets weren't clean. Carpets are stained. There is mould everywhere. The putty on the bath is falling out, the curtains, blinds and other areas are just dirty. I had to clean the sofa before we went near it. There is weird red dust on the carpet in one of the bedrooms. The pans were stuck to the cupboard. The glass in the vestibule door is cracked and therefore dangerous. This glass should not be in the door in a rented property and should be removed as it does not meet fire standards. The equipment is not PAT tested and although not a legal requirement is advised in a rental property. The towels look like ones I used to get in youth hostels. The television did not work properly. I got told a refund would be sorted if I sent photographs as evidence. I have heard nothing. I had to stay due to no water in my own house. "

"Beautiful location. Fully equipped with everything you need. Host was very helpful. "

"Mathew was an excellent host. Lovely Hobbit house and surroundings. Hens were so friendly and laid plenty of fresh eggs. Hot tub is amazing, fab time.."

"It was a great stay in the outskirts of Haslingden. The property is immaculate. It was also great because we went with our in laws who are quite old and can’t climb stairs so having everything on ground floor was the best thing. The view from the living/dining roomWas just great. Few suggestions though1. The property location- since there is no particular post code, having some sort of banner to direct towards the property. 2. Description of water, when I first read, I was under impression that there is no hot water in the property. I feel the information about water is immaterial as there is no difference to how normally water is used in England Mention of underfloor heating- since there is UFH, it’s amazing to have this. Mentioning this will enhance the rentablity. The exhaust fan over the cooker- we couldn’t find the switch so we had to use a stool to operate that. Put some extra tissue paperOverall this is one of our best stay in recent time. I would definitely recommend this place. "