Search Inns in Helmsley

"Parking good electronic gate so no one can get in without staff opening gate. Breakfast cooked fresh once you ordered it, staff very friendly and helpful."

"The staff were friendly and polite. The room was comfy. Location was great overlooking the market square. Breakfast was great, freshly cooked english breakfast plus continental choses. Would definitely stay again."

"Grear"

"Good breakfast. Great location"

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"We absolutely loved it. We stayed in a dungeon room and found it quirky, unique and that was just what we wanted "

"The hotel has a very modern and contemporary feel. The breakfast area was open concept and lobby area extremely well designed and welcoming. The location was good with all the tourist attractions within walking distance. The staff were extremely gracious and friendly. The rooms were clean, however the modern design and assignment of an accessible room - it had limited functionality - no closets/wardrobe, no safe, limited vanity or counter space around the sink, limited furniture and absolutely no pressure in shower."

"Starting look a bit tired but good for the area, went to iron a shirt for work & board was well in need of a new cover, it’s the small touches that make the difference, single glazed windows do road noise was apartment "

"Free parking very friendly staff nice clean big room nice dinner and breakfast nice period property with history and nice grounds. "