Hope-Cove Hotels

"Nice staff, breakfast is great and well worth paying for."

"Good hotel in good location. Staff are great "

"Smooth check in. Very friendly staff. Nothing is too much for them, you only have to ask. Comfortable bed, spotless bathroom. It is a great property, most of the staff have been there for a few years and the care and attention to detail shows. "

"A very nice hotel, conveniently located and well priced"

"Room, staff and positioning of hotel were great but the bar was terrible very poor range of drinks and no food being served "

"I booked a larger double room at this hotel to meet my needs and included special requirements (reasonable adjustments) due to a neurodivergent disability. These were acknowledged in a direct message after booking, giving me confidence my needs would be understood and accommodated. On arrival and check-in, I confirmed my sensitivity to noise. The receptionist assured me I had been placed in a suitable room on a quieter side, but also stated that if I wanted a better room I would need to pay extra to upgrade, despite already booking a double room. When I entered the room, it was immediately clear it did not match what had been advertised. It was not of a double standard and looked nothing like the advertised photos. The room was small, with a basic shower and bed. More concerning was the condition of the room. An old wooden window was already open and could not be properly closed, allowing constant traffic noise bellowing into the room. Given my stated sensory sensitivity, this made the room unsuitable. I took my bags and returned straight to reception and explained the room did not meet my booking or reasonable adjustments. I reiterated that I have a sensory disability and required a quieter environment. The staff member contacted someone elseand I was moved to a quieter interior room. This should not have occurred. My needs were clearly stated and acknowledged but not considered when allocating the room. Staff should be better trained to understand non visible disabilities."

"Very nice Hotel. Staff were all on point. Nice to get a “Meet & Greet” at the entrance. Good location with lovely views. Food was very good although it was a limited menu and we struggled with variety after a few days. Breakfast buffet was also very good. We will be returning. "

"Very nice Room,sea view, helpful and understanding staff. Parking with a central location."

"Hotel was nice, good premium feel but at a good price"