Ibstock Hotels

"Overall a good hotel for the price. Friendly staff, and good choice of food."

"The advertised school holidays parts were not what we were expecting at all.. movie room with popcorn etc - was some dirty bean bags and no film playing. It was in the same room as the games so you couldn’t sit and watch a film. We didn’t find a sweet cart which was advertised. The new pool area is amazing. Great for kids! And very warm. Would definitely recommend. Communal areas could do with an upgrade and the rooms. We ate in the Ryder grill and opted for the sharing chateaubriand - for the price it was we were extremely disappointed, it was quite cold, not presented very well and lacking flavour, but with a toddler past her bedtime we didn’t have the time to send it back and wait for new food. The breakfast choices and quality was also really lacking. The breakfast food was also cold. Overall disappointed with the food here for the price it is "

"Lovely staff and very clean rooms"

"Staff need training on what disabled guests need. Was incorrectly given a non accessible room on checking in, then just allocated a room with shower. The restaurant was inaccessible to disabled guests. It involved numerous step (both up and down), and didn’t seem to care when I explained that stairs were difficult for me. The lift for wheelchair access was non operational the entire stay. Access to the shower was difficult."

"Hotel had overbooked and our room was not available (despite being booked nearly 6 months in advance and paid for). The explanation "We have given YOUR room to someone else by mistake". A few amazing members of staff let down by some truly incompetent senior managers. Take care when booking and don't be the last ones to arrive."

"Lovely and clean, comfy beds, dogs were welcome and breakfast was lovely "

"Parking is easy. However the Breakfast was £16 which is way too expensive and we will never eat all the stuff what is provided. Breakfast should be simple and i don't mind spending about £5 for a breakfast. It is breakfast not a big lunch"

"A class Hotel , we make it a point when travelling to the midlands always stay here , never would go wrong. Highly recommended "

"Good stay before early morning flight ideas location 5mins walk to East Midlands airport."