"Had to cancel trip due to national warning against travel to Turkey due to conflict in Middle East. A missile was shot down by NATO over Turkey the same day as our travel. I requested the hotel to defer my reservation or give me credit for later travel in Summer / after the conflict is over. They showed me hotel non refundable policy. Conflict and bombs were not in my control and a good hotel that cares about it customers would have accommodated. All other hotels in Turkey were able to accommodate and give me a refund even though reservations were non refundable. Very disappointed with attitude and will never go there or recommend it to anyone"
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