Jeannette Hotels

"This hotel was fantastic! Extremely clean, great location, staff that went above and beyond, and delicious breakfast. I always appreciate that Springhill suites always has plenty of space for a family of 5 to be comfortable in 1 room. Ray and Will were wonderfully helpful and kind! "

"When I arrived, there was no one at the desk. My entire check-in took less than 3 minutes and was hassle-free. The staff were great, answered any questions we had, and were prompt when we needed extra towels or other assistance. The room was clean, the beds were soft and comfortable, and we had a great view. The breakfast buffet was fresh, and there was a staff member present to keep the buffet area stocked and clean. The pool area was very clean, and the water seemed like it was a heated pool. I'll use this particular hotel anytime I return to Monroeville in the future. Great stay."

"The swimming pool is what made me want to stay there and it was not anything like the picture. I was in the pool maybe 15 minutes the 5 days I was there. My family members didn’t want to even go in the pool. Room could have been cleaned better. Staff was friendly. Breakfast was ok. Parking was fine "

"Terrible, do not recommend, unclean rooms and staff was not helpful at all, called 4 times to get towels and bed sheets before it finally arrived, very outdated facility that feels as if it has not been maintained, "

"All was fine "

"Very clean Complimentary coffee in lobby Didn’t like that had to pay additional fee to park "

"I usually stay at this hotel when I visit the Pittsburgh area"

"Had a bit of trouble figuring out the virtual check-in process (I should've done it in advance) but once I got through that, everything was good. I do wish there were more options to leave luggage in a locked cubby after after checkout, since you lose access to the building after your checkout time, but the staff member that was there on Sunday was there until 4 pm and let me in. (This is mostly an issue for Sunday checkout since the restaurant is open late other days)"

"While the staff and the hotel itself was good. We were in a room directly next to the elevators and the WiFi did not work in the room at all. We needed it for work while we were there. It was awful having to work from our hotspots because the AP (access point) on our side of the building wasn’t working and they never got it up and running. It sucked and made us leave a day early. "