Kananaskis Holidays

Love this place! Clean, comfortable and very well managed.

Great location; staff were very courteous and rooms were spotless!

Love this place! Clean, comfortable and very well managed.

My experience during my stay at Hotel Arts was mixed with disappointment due to the grumpy receptionists at about midnight. I stopped at the reception at midnight and asked for a fresh new towel. There were two staff but one questioned me if one of them left to get a new towel, who would watch the reception? It was midnight, there was almost no guests. At least one of them could leave and grab a towel for me I hoped. It turned out neither of them provided a new towel to me. I then asked where the restaurant is and how much per person for breakfast, so tomorrow I could check out to see if I wanted to have breakfast there. One of the staff reception lost the patience and responded, there, you go and check yourself. The other one was better. He looked at me and responded with a more detailed answer. Having said that, the next morning, staff changed. When I checked out, there was a very nice female reception who provided great customer service to me.

Excellent staff interactions at front desk and breakfast buffet. Property and rooms are kept up well. All around great stay and will be back soon. Thank you.