Kincaple Hotels

"This is a beautiful hotel. The staff is amazing."

"The room was big and very clean. The bed was very comfortable. The spa was great. Breakfast had a lot of choices. It was an excellent stay. "

"Very nice "

"Overall, the hotel is “very tired” and in need of substantial investment. Obviously living in past glories."

"We had a lovely stay here over the weekend. The restaurant is fantastic, we ate here on three evenings and every meal was brilliant- great quality and taste. There is also a lovely breakfast selection as well, the Scottish Brie tastes nicer than French Brie in my opinion! The hotel is spotless and the decor lovely and welcoming. The staff are all so friendly as well. The only tiny point that they could do to improve would be to put more coffee and tea in the rooms each day, they only give you one sachet each per day and a set of random coffee pods which are not marked except by a colour ( we worked out blue was plain water, brown was coffee but not sure what the pink coloured ones were!) this is a minor point though . The hotel is great and we’d stay here again. "

"Good location, friendly welcome from check in desk lass, bathroom floor not cleanest, breakfast undercooked really disappointing and then not much support to fix/ refund."

"Great location and views. Be careful not to book the mobility access room by accident if you don’t need it. Rooms lack drawers and desks. I wish there were more places to unpack clothes. Staff was exceptionally accommodating and Ondine was worth a visit for sure."

"Staff were very friendly and helpful."

"Clean room but a little dated. End of the season so everything was running low, including staff morale- nice but wouldn’t go again "