Kinnersley Hotels

"Firstly the SMELL OF SEWERS was overpowering. Taking freezing cold showers takes a bit getting used to. I had booked 3 nights I was so disgusted with the smell and cold water I checked out after 2 nights I told the Asian man at the reception that he can use the money I paid for the 3rd night to get his Boiler Fixed. Stay if you have more money than sense!"

"Disappointed that the leasure center and pool were undergoing renovation and we had not been informed of this at the booking stage. We should have been informed by the hotel or Expedia. What compensation will there be for this disappoint."

"Friendly staff. Great service. nice food. clean accommodation "

"A friendly welcome by the staff and very attentive throughout our stay. Room 8 was excellent with plenty of space and a large bath with separate shower. Food selection was great and expertly prepared. Plenty of choices for breakfast. Good selection of drinks at the bar. Several walks from the hotel and the river Wye is only a 15 minute walk away."

"Liked everything it a beautiful place can't fault it would recommend it in a heartbeat"

"Lovely room comftabke bed floorboards did creeck a bit but lush stay as stayed in travel lodge on the Friday and was discussing"

"Hidden gem. Excellent value accommodation with large bedroom and bathroom featuring quality fittings aligning with the period house. We had a delightful hot breakfast with a great selection of freshly prepared ingredients. Pleasant garden surroundings great to walk around and explore. Ample on-site parking too. Staff were very accommodating. Unfortunately due to our UK travel plans we could only stay for 1 night. Located close to a nice country pub within walking distance having great family facilities too."

"Can’t fault the staff. They were lovely and went out of their way however: No hot water in the morning Blocked drains TV didn’t work No sanitary bin Stains on the ceiling Uncomfortable bed Thin walls Incredibly noisy but ineffective flush This could just be bad luck and I give the benefit of the doubt here. As I say, staff were super helpful and I’m sure with some investment and effort it could be great."

"We booked in for two nights, no breakfast. Whilst the room was clean it was absolutely soulless, no pictures on the walls, no soft furnishings of any kind, nothing that made it anything other than a functional space. On the flip side, the bathroom was obviously newly decorated and was luxurious in comparison to the bedroom although the shower was a bit ‘weedy’. No one cleaned our room whilst we were there, or checked "