Liverpool Hotel Guide - Knowsley Leisure & Culture Park hotels in Liverpool, United Kingdom.

"Plenty of parking and easy to validate. Staff were friendly and easy check in and out although staff appearance was somewhat dishevelled. Shower would not regulate it's temperature and was either freezing cold or boiling hot. It was clean although not immaculate with bathroom fixtures wearing and loose bedroom socket. Comfortable bed and plenty of space. "

"very nice staff"

"Bed was just so comfortable, staff very fresh, lots of parking spaces."

"Breakfast menu was ok. Parking seemed to be secure. It's really good value for the money. Bar is limited on the draught beer, mostly just bottled."

"Everything about this hotel is exactly as its advertised excellent staff, friendly and spotless, check-in was so easy and parking was great and secure would definitely recommend i will be back, Regards Derrick "

"Perfect apartment for my 2 kids and I, in the most convenient location! I’d stay there again!"

"On arrival staff member (or manager) appeared complacent and somewhat uninterested. Did not show us to the room, although easy to find (not accessible for anyone with a disability - two flights of stairs - not lift). Room was spacious for two. Given it was an old-ish annexe part of the main building the windows were draughty even with what seemed like outdated secondary glazing that barely closed (room 4). However, if you come by vehicle vans use the front car park opposite the pub/hotel (2 car parks available-front & rear), then this room allows you to keep a keen eye. Also a CCS & ChadEmo charger (Osprey) in car park. Back to the room and en-suite was clean but oh my days, the noise when running the sink tap (which was loose and required tightening) and flushing the toilet! It was akin to the sound of a macerated or pump. Very loud and not something you could use early morning for fear of waking other guests up (or your partner). Small built-in wardrobe enough for several hanging garments. TV and hair dryer supplied and basic tea/coffee supplies with kettle (unused). Bed appeared to be Queen size, which was surprisingly comfortable and spacious with adequate duvet cotton cover. Carpet was stained in patches but not immediately obvious so not heavily soiled, just old. Access and egress of the building was via a dedicated ‘fire escape door’ unless during opening hours and then you could do so via the main entrance."

"Good"

"The host cancelled this booking 3 hours before check in claiming issues with electrics and heating. She offered a sub standard property on Anfield Road, as a replacement with no reduction in cost even though the property offered was much cheaper. When we contacted Vrbo they held a three way conversation where the host said she was too busy to speak (even though support is 24/7) and we should email on the Monday after our weekend break was over. We passed the property we had paid for (the one here) and there was someone in there charging their car, so there was clearly no problem with property, she just changed ours for no reason. We did not stay in the second property we were dumped with. If I could give 0 stars I would. To date she has not repaid the money we paid. Issues such as broken back door so no security, no parking permit, garden gate held shut with a stack of chairs, hardly any cutlery, dirty pans some with food still left in to name but a few issues."