Karuizawa Hotel Guide - Kozensui hotels in Karuizawa, Japan.

"comfortable accommodation for family vacation with 4 person. "

"非常棒的位置，服务和设施。服务一流。无论是Villa的接待人员还是滑雪场的工作人员态度都非常好，非常客气。前台的妹子都很漂亮，还兼当司机，有什么问题都非常耐心的回答，有一次电话里沟通不清还特地跑到别墅当面给我示范。租赁滑雪装备时工作人员也非常耐心的给我们一件件试穿，还主动叫车送我们回别墅。住villa的客人在度假村内无论去哪都可以叫专车接送，去车站和购物中心也有专车接送，其实距离也不远，后面都不好意思麻烦他们了，自己走过去。别墅非常温馨舒适，房间也大，我们一层楼别墅住6大1小也没觉的局促。滑完雪泡个温泉，到服务中心喝个免费下午茶，再回到别墅点起个火炉坐在摇椅上简直是神仙般的享受。唯一觉得差点的就是温泉的设施，进门就要脱鞋，一路赤脚走到二楼，更衣室地板都有水，不是很干净，也没有按摩椅，和专门的温泉酒店还是有差距，但也算不错了"

"Excellent service "

"Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend."

"It was a good stopping place for the outlet shopping. Good location with lots of local eateries. "

"Great service and good atmosphere. "

"The staff is very helpful and always warm welcome. The location is very good and quiet. "

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "

"perfect!"

"Staff was extremely friendly and helpful. Room was nice and comfortable for our group of 3."

"excellent location, room suitable for its price range. "

"ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。"

"Great room"

"Excellent choice in Karuizawa! Super recommend. Morning menu is also great. Experience the rental service of Japna-manufactured beauty device also :)"

"The lounge is amazingly comfortable "

"車で行ったのですが、場所が分かりづらかった"

"Spacious room."

"Very comfortable stay! The room is clean, pretty and relatively more spacious than other hotels in Tokyo! Staff is so helpful too. "

"Excellent condition. "

"Great place to stay at, thank you very much."