Standard Studio | Private kitchenette
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Reviews of BC 29 Residence

3.5 out of 5
BC 29 Residence
ul. Bozego Ciala 29, Kraków

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 99 reviews" "
Rating 8 - Good. 15 out of 99 reviews" "
Rating 6 - Okay. 7 out of 99 reviews" "
Rating 4 - Poor. 1 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle Joseph Olan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, close to everything
Stayed 3 nights in Jan 2024

10/10 Excellent

Michalina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Cédric

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, room comfort
Very nice place
Nice clean place, the host was very plesant. Breakfast was delivered to us even tho we missed the deadline to order it they made sure we were fed before travel. Overall great experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Pernille

Stayed 2 nights in Nov 2023

10/10 Excellent

Giacomo

Liked: Cleanliness, room comfort
Nice and clean
Nice studio apartment , clean , lots of room and nice location ! Cozy.
Stayed 1 night in Nov 2023
Response from Igor on 29 Nov 2023
Dear Giacomo,Thank you for your opinion, hope to see you again !

6/10 Okay

Donna

Travelled with partner
Liked: Property conditions & facilities
Room itself was lovely and in a great location. However the lack of anyone on reception was difficult and severely tested when my room key didn’t work one night. Also the lack of a cleaning service during our stay was annoying with a lack of towels and toilet roll by our last day. All in all though it was a nice place and I would stay again.
Stayed 4 nights in Nov 2023
Response from Igor on 29 Nov 2023
Dear Donna,Thank you for sharing your experience in our hotel. Sorry that you met with some troubles while your stay. We do have part-time working reception, may be we think of something better for us.

8/10 Good

Trine

Stayed 3 nights in Nov 2023
Response from Igor on 29 Nov 2023
Dear Trine,Thank you for giving us high rate , it means a lot for us.We hope to welcome you again.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Nobody there
The reception is almost entirely unstaffed and the email they provided they don't answer either. They pull out coach they provide is incredibly dirty and full of stains and the "sheet" they give doesn't cover half of it but you can't ask anyone for anything since no one's there. I wouldn't recommend and won't stay again solely on the complete lack of communication. Too stressful for a holiday.
Stayed 3 nights in Oct 2023
Response from Igor on 25 Oct 2023
Good day,A pity that you didnt contact us about it. Our reception desk works everyday from 8 to 14, and there is phone number which always available. However, thank you for sharing your opinion and our appologize for this situation.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, property size good for a family of four. Main shower head needs replacing (smaller second head was fine) bathroom drainage could smell at times, small issues easily rectified. Would recommend this property.
Stayed 4 nights in Oct 2023
Response from Igor on 25 Oct 2023
Dear Daniel,Thank you for sharing your opinion, we will note and try to improve what you have mentioned and i believe for your next visit you wont meet those problems again.

8/10 Good

DR ANDREW MCINNES

Travelled with group
Liked: Cleanliness, room comfort
Great but with limitations
The apartment was great. Really great! Spotlessly clean, modern and in great location. However there is only housekeeping every 3 days. This is NOT mentioned in Hotels.com or BC 29 Residence websites. It is clearly stated in the information in the apartment itself. Bit late! That information should be made clear to the customer BEFORE they book/turn up. Also, Hotels.com told me I was due a bottle of wine as a VIP Silver customer. The property said they don’t partake of that promotion. Hotels.com told me its availability dependant. Poor advertising! If the property doesn’t offer that then REMOVE it from your description! However the property manager kindly honoured it from his own pocket. Communication with property manager sometimes not great as messages go through Hotels.com. We got managers WhatsApp and that was great. Reception only manned very occasionally. I wouldn’t stay here again. Not due to the property, but because I like the services offered by a normal hotel eg breakfast in a restaurant, someone on reception to communicate easily with, and daily housekeeping.
Stayed 4 nights in Oct 2023
Response from Igor on 25 Oct 2023
Dear Dr. Andrew,Thank you for sharing your opinion, we will do our best to improve the service but unfortunately not everything is depends from us.Thank you again, we apologize for this situation.

10/10 Excellent

Alf

Stayed 3 nights in Oct 2023
Response from Igor on 16 Oct 2023
Dear Alf,Thank you for giving us 10/10, we highly appreciate this .Hope to welcome you again in the future :)Best Regards

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good position for local restaurants and bars. Walking distance from the old town area, 15/20 min.
Stayed 2 nights in Aug 2023
Response from Igor on 23 Aug 2023
Dear Luca,Thank you for the positive feedback, we highly appreciate that.Hope to see and welcome You again!

10/10 Excellent

Ann Elin

Stayed 4 nights in Jul 2023
Response from Igor on 25 Jul 2023
Dear Ann,Thank you for rating us 10 out of 10 :)We do really appreciate that and looking forward to welcome you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Igor on 9 Jun 2023
Dear Guest,Thank you for giving us highest possible rates, we highly appreciate that :)Hope to welcome you again in the future!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Igor on 9 Jun 2023
Dear Guest,Thank you for your opinion, we looking forward to welcome you again :)

10/10 Excellent

Rajaa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful, clean and well decorated place located in a nice neighborhood.
Stayed 2 nights in May 2023
Response from Igor on 28 May 2023
Dear Rajaa,We highly appreciate your review, thank you for such a kind words!I hope to welcome you again in the future!Kind Regards

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location to base yourself. Great apartment
Stayed 3 nights in May 2023
Response from Igor on 10 May 2023
Dear Alexandra,We highly appreciate your review, hope to welcome you again in the future!All best,

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, room comfort
Krakow
Clean room, very modern. Good facilities and really nice breakfast. Would recommend and stay there again
Stayed 2 nights in Mar 2023
Response from Igor on 7 Apr 2023
Dear Luke,Thank you for giving us 10/10! We hope to host you again during your next visit in Krakow.

10/10 Excellent

Pawel

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from Igor on 13 Feb 2023
Dear Pawel,Thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards!

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Amazing
The room was absolutely amazing... better then the pictures.... just what we needed for a few days away in such a beautiful place. Right in the heart of the jewish quarter, lots of history, bars little cafes right on your door step. We had everyrhing we needed in our room, great balcony to sit in the evening, good king size bed, shower was to die for.... just fabulous
Stayed 4 nights in Oct 2022
Response from Igor on 17 Nov 2022
Dear Emma, Thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Best Regards

10/10 Excellent

Izabela

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location, spacious well appointed room, well maintained property, amazing staff and service!
Stayed 1 night in Oct 2022
Response from Igor on 17 Oct 2022
Dear Izabela,Thank you for such a positive feedback. We are more than happy to hear that you liked stay in our apartments and would be honored to host you again.Hope to see you again!Kind Regards

10/10 Excellent

Paul

Stayed 7 nights in Sep 2022
Response from Igor on 23 Sept 2022
Dear Paul, Thank you for taking time to share your really positive opinion! We are delighted you enjoyed your stay and we are hoping to welcome you back in the nearest future.

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Highly recommend.
The location is an easy walk from the centre. The area has plenty of restaurants, seems to have a vibe of the young and feels safe. The apartment was very spacious, modern and immaculate condition, we had a great view of the basilica opposite. Checkin and contact was smooth. High recommend
Stayed 4 nights in Sep 2022
Response from Igor on 11 Sept 2022
Dear Anthony, Thank you for taking time to share your really positive opinion! We are delighted you enjoyed your stay and we are hoping to welcome you back in the nearest future.

10/10 Excellent

Krzysztof

Stayed 1 night in Sep 2022
Response from Igor on 11 Sept 2022
Panie Krzysztofie!Dziękujemy za tak wysoką ocenę i miłe słowa! Do zobaczenia w Krakowie!

6/10 Okay

Patrik Engedal

Stayed 4 nights in Aug 2022
Response from Igor on 24 Aug 2022
Dear Patrick, Thank you for taking the time to review your recent stay. KInd Regards

8/10 Good

Anders Batman

Stayed 4 nights in Jul 2022
Response from Igor on 31 Jul 2022
Dear Anders, Thank you for taking the time to review your recent stay. We certainly look forward to welcoming you back in the very near future. Best regards!

10/10 Excellent

Jan Sverre

Stayed 3 nights in Jun 2022
Response from Igor on 29 Jun 2022
Dear Jan, thank you for your kind review! We truly appreciate your kind words about BC 29 Residence, location and our staff. We are extremely happy to hear your stay was lovely. We hope to welcome you back soon!

10/10 Excellent

Ronny

Stayed 4 nights in Jun 2022
Response from Yehor Y on 26 Jun 2022
Dear Ronny, thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards!

10/10 Excellent

Jani

Liked: Cleanliness, room comfort
Loistava huoneisto hyvä sijainti
Erittäin hyvä huoneisto, hyvällä sijainnilla. Huoneisto siisti ja kuvatun lainen. Rakennuksen vieressä iso kirkko joten varaudu aamuisin heräämään kirkonkelloihin. Eivät onneksi soi kauaa. Asunnossa on kaikki varusteet joita voi toivoa, esim tehokas ilmastointi. Sänky sopivan kova.
Huone 202
Huone 202 kirkolle päin ikkunat
Stayed 3 nights in Jun 2022
Response from Igor on 19 Jun 2022
Dear Jani, thank you for your kind review! We truly appreciate your kind words about BC 29 Residence. We are extremely happy to hear your stay was lovely. We hope to welcome you back soon!

10/10 Excellent

Aldona

Stayed 1 night in Apr 2022
Response from Yehor Y on 5 May 2022
We are more than happy to hear your stay was so enjoyable. We love hearing that our Guests leave 100% satisfied with their stay. We are pleased you experienced our very friendly and helpful team and we look forward to welcoming you back soon!

8/10 Good

Colton

Stayed 3 nights in Mar 2022
Response from Igor on 23 Mar 2022
Dear Colton, Thank you for the feedback, hope to welcome you again in our hotel! Kind Regards

10/10 Excellent

Robert

Stayed 4 nights in Mar 2022
Response from Yehor Y on 19 Mar 2022
Dear Robert, Thank you for taking the time to review your recent stay. We certainly look forward to welcoming you back in the very near future. Best regards!

10/10 Excellent

Tara

Stayed 3 nights in Sep 2021
Response from BC29 Residence on 27 Sept 2021
Dear Tara, Thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards!

10/10 Excellent

Tina

Stayed 4 nights in Feb 2020

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Oct 2019
Response from Yehor Y on 21 Jan 2020
Dear Isabel, Thank you for giving us 10/10! We appreciate your feedback and hope to welcome you again! Kind Regards

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Nov 2019
Response from Yehor Y on 21 Dec 2019
Dear Isabel, thank you for your kind review! We truly appreciate it. We hope to welcome you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Yehor Y on 21 Dec 2019
Dear Valued Guest, Thank you for taking the time to review your recent stay. We certainly look forward to welcoming you back in the very near future. Best regards!

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Yehor Y on 21 Dec 2019
Dear Richard, thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards!

10/10 Excellent

Steinar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Yehor Y on 21 Dec 2019
Dear Steinar, We are more than happy to hear your stay was so enjoyable. We love hearing that our Guests leave 100% satisfied with their stay. Hope to see you soon! Kind Regards

10/10 Excellent

Gary D

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Yehor Y on 7 Oct 2019
Dear Valued Guest, Thank you for taking the time to review your recent stay. We certainly look forward to welcoming you back in the very near future. Best regards!

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Yehor Y on 7 Oct 2019
Dear Gareth, We are more than happy to hear your stay was so enjoyable. We love hearing that our Guests leave 100% satisfied with their stay. We are pleased you experienced our very friendly and helpful team and we look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Yehor Y on 7 Oct 2019
Dear Valued Guest, thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards! v

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Yehor Y on 7 Sept 2019
Dear Jill, Thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards!

10/10 Excellent

Weronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Yehor Y on 20 Aug 2019
Dear Weronika, thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards!

10/10 Excellent

ellen s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room in beautiful condition in a great location. Amenities and furnishings were very thoughtful. Quiet. Couldn’t ask for more.
Stayed 2 nights in Jun 2019
Response from Yehor Y on 22 Jun 2019
Dear Ellen, We are more than happy to hear your stay was so enjoyable. We love hearing that our Guests leave 100% satisfied with their stay. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room was modern and pleasant. The kitchenette was well supplied with everything necessary for cooking. The staff were very agreeable and willing to help. All common areas were very clean.
Stayed 10 nights in May 2019
Response from Yehor Y on 22 Jun 2019
Dear Guest, Thank you for taking time to share your really positive opinion! We are delighted you enjoyed your stay and we are hoping to welcome you back in the nearest future.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bc29 apartments.What a find
Amazing location in the Jewish quarter near to lots of small bars and restaurants but never noisy.Really clean spacious apartment. 24 reception were extremely helpful. Very happy and would use again
Stayed 4 nights in Jun 2019
Response from Yehor Y on 22 Jun 2019
Dear Karl, Thank you for giving us 10/10! We hope to host you again during your next visit in Krakow. Kind regards!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff being present 24/7, very helpful with booking tours or giving advise. Great location and lovely newly modernised building.
Stayed 3 nights in Apr 2019
Response from Daniel Ochental on 10 Apr 2019
Dear Sir or Madame, Thank you for taking your time for the review and we are hoping for your next visit in our city. Best regards, Daniel Ochental Reception Desk