Las Palmas de Gran Canaria Hotel Guide - La Regenta Modern Art Museum hotels in Las Palmas de Gran Canaria, Spain.

"Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories."

"Staff and facilities brilliant "

"Nice place if you want to be right in the centre of the city. The room was very nice and exceeded our expectations. The only suggestion would be to make the parking situation a bit clearer. When we arrived, we were confused because there was no parking belonging to the hotel. We had to double-park to go inside and ask. They actually have an agreement with a local private parking, which is very convenient, close to the hotel, and offered at a great price. They should just make this clear before check-in. Apart from that, everything was great, and I would definitely stay there again!"

"Disappointed overall. Issues with checkin as no link sent to do it online, the (virtual) hotel reception were helpful but it was stress I did not need. The WiFi did not get sorted until late afternoon then day after I checked in and to top it off, the balcony window shutter collapsed when I was putting it down on my last evening. This is a new place and I wish them well but I felt like it was unfinished and overall I was disappointed."

"Highly recommended. Staff very friendly and helpful. "

"Excellent! Have stayed before and it was just as good the 2nd time!"

"The hotel bed was comfortable and the shower was great. The rooftop jacuzzi good enough, maybe the opening and closing times could be extended for guests to wind down after coming from the beach. I can't comment on the breakfast as I chose a room only stay. I did see two baby cockroaches which I fed back to the reception team upon check out."

"Apartment was spotless and in a great location. Communication was excellent, fast replies and very accomadating. I will definitely return. "

"The only cons is AC is not available!"