Lake Mead National Recreation Area Holidays

Clean room. The staff was helpful and friendly

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Every thing was great

My stay here was really up and down. The room itself was fabulous, but when I went to take a shower the handle fell off in my hand. The facilities guy took 3 hours to fix it. When I went to shower the next morning the water never got hot. I waited 15 minutes with the water running and still never got over luke warm. I gave up and just went home. The place was nice and clean, but impossible to shower!