Omni hotels in Lakeland - Winter Haven, Florida

"Having and entire house was great! The most comfortable beds and pillows! However, whatever they washed the sheets in (assuming a lot of bleach) cause a fairly significant skin reaction for me, not saying this is the resorts fault. The check in was easy and the staff was friendly. The over all lobby area was clean and pleasant. The grounds were kept up nicely, I can see how hard the staff their works. The pool area was clean and there was plenty of room. The drinks at the pool were a little expensive. Over all a very good experience. We really enjoyed having the sunset walk with all the shops and restaurants and arcade. I wish the water park there wild have been open or that we would have been notified they weren’t going to be as that was park of the reason we picked this resort. "

"Yes "

"The room was spotless and well maintained. "

"It was everything we were looking for in a vacation resort. Great place for families with kids! The staff were so kind and accommodating! We will definitely return!"

"Customer service nice spanish and english, clean room, cooffe, towels etc etc. non smoke room."

"we enjoyed all of the pools and the activities for the kids. The worst thing I would say about the place is that none of the TVs are smart TVs, we had hoped to have a couple of movie nights, which did not get to happen because the TVs are so old. The TVs are also one of the reasons why I did not want to invest in a timeshare. "

"Great stay, only one night stop over before the main holiday but wanted to check out the hotel as planning on staying next year. Staff were great, room was massive and great views, definitely on top of the list for the next Orlando stay "

"Great trip. "

"Room was clean, staff was great, and the kids loved the amenities and the waterpark. Can’t wait to book here again. "