Reading Hotel Guide - Lardon Chase - the Holies and Lough Down hotels in Reading, United Kingdom.

"Fabulous hosts and superb stay in a great authentic country pub and hotel "

"Fabulous location and amenities. I was very pleased to see that "

"Very warm welcome, great room with excellent amenities "

"Beautiful cozy cottage. Georgie is a fantastic host. She thinks of the little things to make your stay very relaxing, providing everything you need. Communication before our stay was super easy and Georgie accommodated our requests. Would highly recommend "

"Really lovely spot. Well appointed rooms, helpful staff and excellent food in the restaurant"

"Such high quality accommodation, fantastic on site facilities, very well kitted out with everything you’d need. "

"Overall stay was excellent, room got very warm even with window open "

"This hotel was a very pleasant place to stay with excellent parking facilities and polite and friendly staff. "

"The host never responded to any text or chat messages from us once we were given his contact details three days prior to the booking. There was no email address only a mobile phone with no voice mail available to leave a message. Neither did he respond to any emails sent by Vrbo support. Vrbo did not have any additional information about the property apart from that on the website and did not allow the booking to be cancelled until we actually arrived at the property despite the complete lack of communication from the host. We arrived at the property and were unable to gain access.The neighbours had never heard of the host, his name was unknown to them as an owner of the property. It has not been available to rent for some time. It is advertised as a house but it is a downstairs apartment/flat. Added to which it was surrounded by scaffolding. We immediately rang Vrbo support who cancelled the booking and arranged an immediate refund of our money. We then had to find, at very short notice, alternative local accommodation as we needed to be in the immediate area that night to be near a relative. The whole experience was stressful since we were away from home prior to the start of the booking and were travelling a considerable distance with no information or assurance about the property and its access, since there was no communication from the host and Vrbo were unable to do anything about this. Sent from Outlook for Android"