Cancun Hotel Guide - Las Perlas Beach hotels in Cancun, Mexico.

"Everything was TOP TIER!!! Will definitely be back one day!!!"

"Very impressed with the cleanliness of the hotel and the actual room. Staff were very courteous."

"Overall, the Cancun Bay Resort is a budget-friendly hotel, but the reality is quite different from the pictures. When we arrived, the first room was dirty and things left on the bed, possibly even blood stains or makeup stains and even though we were given a free upgrade, the new room still wasn’t up to expectations. Staff repeatedly entered our room without knocking up to six times which made us feel extremely unsafe, especially with children. While it was marketed as all-inclusive, food options were limited, and not all drinks were included. On the plus side, though, even with a late flight, they let us keep using the facilities after checkout, and they stored our bags, which was really convenient. To their credit, when we reported an AC leak on the first night, maintenance did fix it quickly. So, it can work for a budget stay, but families especially should be cautious, as privacy and cleanliness were major concerns for us."

"The room was clean and sufficient but definitely run down and could use some fixing up and repair. Sliding door did not lock and weather stripping was hanging down. No art on the walls, but lots of "patched" areas were noticeable. There is no closet for hanging clothes and no mirror in the room so only mirror is in the bathroom. Also, bathroom door is frosted glass that offers very little privacy. Shower was very nice and AC worked really well."

"My favorite "

"Lovely location, lovely staff, lovely food. Simply a great experience for a family with kids (our kids are less than 10). The resort is quiet and not crazy allowing you to relax, extra safe and give you access to extra amenities at the sister resort the royal sands. This was our second visit there and we recognize a few of the staff indicating that they have good retention of their people. The facility is well maintained, quieter and a good spot to relax. I would recommend the location for anyone looking to slow down and enjoy the Mexican sun,"

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"Good"

"Hotel was old and rundown. The beach was full of seaweed the buffet food served was terrible. The only positive thing was the staff. They were amazing."