Melia Casa Maya Cancun All Inclusive

4.0 star property
Family-friendly property on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Water park
4 restaurants, lunch served, local cuisine
4 restaurants, lunch served, local cuisine
Casa Maya Cancun, near Cancun Convention Center and La Isla Shopping Mall, offers a peaceful retreat with two pools and a white sand beach with free cabanas. Guests can dine at the on-site international restaurant or enjoy activities like motor boating and scuba diving.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Housekeeping
The current price is €290
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

Melia Room, Ocean View

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Bathrobes
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Level Room Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Bathrobes
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Melia Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Sofa bed - double
Separate bedroom
Down duvet
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

The Level Suite Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Bathrobes
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Sofa bed - double
Separate bedroom
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

The Level Grand Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
  • 104 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

The Level, Room, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Bathrobes
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Standard with Ocean View

  • 41 sq m
  • Sleeps 4

Room Superior with Ocean View

  • 41 sq m
  • Sleeps 4

Room Standard with Ocean View

  • 41 sq m
  • Sleeps 1

Suite Junior with Ocean View

  • 81 sq m
  • Sleeps 1

Suite Superior with Ocean View

  • 81 sq m
  • Sleeps 1

Suite Superior with Ocean View

  • 81 sq m
  • Sleeps 1

Family Suite -8 guests- Superior with Ocean View

  • 104 sq m
  • Sleeps 1

Room Superior with Ocean View

  • 41 sq m
  • Sleeps 1

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About the area

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.0 km
  • Tortuga Beach - 17 min walk - 1.5 km
  • Playa Tortugas - 3 min drive - 2.1 km
  • Cancun Convention Center - 5 min drive - 4.5 km
  • La Isla Shopping Mall - 11 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk
  • ‪Restaurant Dos Lunas - ‬10 min walk
  • ‪Wink Lobby Bar - ‬4 min walk
  • ‪Sport Bar - ‬9 min walk

About this property

Melia Casa Maya Cancun All Inclusive

Upscale all-inclusive property near Langosta Beach
Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle and a terrace. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature local cuisine and ocean views. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide and pool umbrellas
  • Free self-parking
  • A local area shuttle, a TV in reception and smoke-free property
  • A lift, a front desk safe and beach umbrellas
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 260 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 55-inch HDTVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Cape Nao
  • Casa Nostra
  • Lobby Bar Boreal
  • Merkado
  • The Grill

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on 3 Nov 2025 start from €286.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Casa Maya Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Casa Maya Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Casa Maya Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Melia Casa Maya Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Melia Casa Maya Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 3 mi (5 km) of Langosta Beach and Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 mi (10 km).

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Reviews

Melia Casa Maya Cancun All Inclusive Reviews

8.2

Very good

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 130 out of 282 reviews
Rating 8 - Good. 81 out of 282 reviews
Rating 6 - Okay. 36 out of 282 reviews
Rating 4 - Poor. 16 out of 282 reviews
Rating 2 - Terrible. 19 out of 282 reviews

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 5 nights in Oct 2025

8/10 Good

Aprille Noraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole Annette

Liked: Cleanliness, amenities, property conditions & facilities
We loved everything food was excellent, clean resort, beach beautiful. Staff was amazing!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Hevish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience for the price. Food is so good! About 4-5 days is a perfect time to stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Zoilo Ladislao Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 5 nights in Sep 2025

6/10 Okay

Yi

Liked: Cleanliness, staff & service
Small property , beach is not private. Very limited dining options, buffet was not so great.
Stayed 5 nights in Oct 2025

8/10 Good

Indera Kumari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that need improvement is food quality food quality is average if they improve in food quality hotel will be 10/10 clean beach very clean pool excellent room as well
Stayed 5 nights in Aug 2025

10/10 Excellent

Lidia Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive to our needs, and constantly checking on us.
Stayed 4 nights in Aug 2025

10/10 Excellent

Caleb Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a must stay for families with small Children. Definitely will come again
Stayed 7 nights in Jul 2025

10/10 Excellent

Edgardo Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Experience ever.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Small property but need to retraining the waitress
Stayed 4 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities
We loved our stay. The whole family enjoyed the resort.
Stayed 7 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the resort is equisite. Bonus points for the powder-like sand by the beach, my little boy really enjoyed a lot. Food options are also great, different everyday. My only suggestion, more kid-friendly spaces (Kidsdom is under reno); Hopefully some playarea as well by the beach.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really an excellent property and the staff were fabulous and attentive. Rooms are expansive, food options were plentiful and met all different desires in our group. This is a shining star!
Stayed 5 nights in Aug 2025

6/10 Okay

Olga

Liked: Cleanliness, property conditions & facilities
It was all inclusive but with a lot restrictions
Stayed 3 nights in Sep 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was on a beautiful
Stayed 4 nights in Jul 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Johana Jazmin Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed their water park and the beach was walking distance water was clear and warm
Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good food. Fun & happy place to be. Cool hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
We had a great time at this property. The staff were mostly kind they just seemed under staffed.
Stayed 5 nights in Jul 2025

8/10 Good

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: remodelled, updated, stylish, clean, great for kids, good value for money, friendly staff, good selection of TV channels, internet Cons: bathrooms, elevators, inconsistent food quality, far from stores and restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Jasenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing time! Elvis, the waiter, was exceptionally helpful and personable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this property with my family and our experience was amazing. Most of all I would like to praise the staff, every single interaction we had was positive and I have nothing but praise for them. The food is also amazing with variety throughout our stay. There were various activities throughout the day for both children and adults. Just amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Jul 2025