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Krystal Grand Cancun All Inclusive

4.0 star property
Stylish hotel on the shore with 4 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
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June 2024

Krystal Grand Cancun All Inclusive

Photo gallery for Krystal Grand Cancun All Inclusive

Altitude Corner Suite Ocean Front
Exterior
Restaurant
Bar (on property)
Altitude Master Suite, Ocean front | Bathroom

Overview of Krystal Grand Cancun All Inclusive

Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationGaviota Azul Beach1 min walk
  • Popular LocationCancun Convention Center6 min walk
  • Popular LocationForum Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
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Room options

View all photos for Altitude Suite King, Ocean Front

Altitude Suite King, Ocean Front

Altitude Suite King, Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite Ocean Front

Altitude Corner Suite Ocean Front

Altitude Corner Suite Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Partial Ocean View

Family Room, Multiple Beds, Partial Ocean View

Family Room, Multiple Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 88 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite, Partial Ocean view

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Corner Suite, Partial Ocean view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Master Suite, Ocean front

Altitude Master Suite, Ocean front

Altitude Master Suite, Ocean front

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room 1 King Bed

Standard Room 1 King Bed

Standard Room 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite 2 double beds, Boulevard view

Altitude Suite 2 double beds, Boulevard view

Altitude Suite 2 double beds, Boulevard view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room, 1 King Bed, Sea View

Premium bedding, down duvets, pillow-top beds, in-room safe

Honeymoon Room, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Ocean View

Presidential Room, 1 King Bed, Ocean View

Presidential Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite King, Boulevard View

Altitude Suite King, Boulevard View

Altitude Suite King, Boulevard View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 51 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room
Krystal Cancun All Inclusive
Pool
Hot tub
All-inclusive
Spa
6.6 out of 10, (1005)
The price is €321
per night
7 May - 8 May
Krystal Cancun All Inclusive

About the area

Cancun

Located on the beach, Krystal Grand Cancun All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Oasis Arena. With snorkelling and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Cancun Convention Center - 6 min walk
  • Forum Beach - 7 min walk
  • Caracol Beach - 8 min walk
  • Chac Mool Beach - 14 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • Hooters - 6 min walk
  • Mandala - 6 min walk
  • Krystal Cancún - 3 min walk
  • Forum Beach Club - 7 min walk
  • Coral Café - 3 min walk

About this property

Krystal Grand Cancun All Inclusive

Upscale family-friendly hotel near La Isla Shopping Mall
Close to Gaviota Azul Beach and Cancun Convention Center, Krystal Grand Cancun All Inclusive provides a swim-up bar, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beach cabanas and sunloungers. Treat yourself to a massage, a manicure/pedicure or a body wrap at Krystal Spa, the on-site spa. Be sure to enjoy a meal at Restaurante Ayami, the on-site restaurant. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Beach umbrellas, concierge services and wedding services
  • A front desk safe, a lift and luggage storage
  • Guest reviews say great things about the proximity to shopping
Room features
All 398 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, childcare services and free infant beds
  • Pillowtop mattresses, down duvets and free extra futons
  • Bathrooms with showers and free toiletries
  • 50-inch LED TVs with premium channels
  • Wardrobes/cupboards, balconies and free extra beds

All-inclusive details

All-inclusive room rates at Krystal Grand Cancun All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Red Fish
  • Restaurante Ayami
  • Risotto
  • Terraza el Mortero
  • The Grill

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free extra futon
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Sanitation services: USD 4.5 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Krystal Grand Cancun All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Krystal Grand Cancun All Inclusive?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Krystal Grand Cancun All Inclusive on 19 May 2024 start from €364.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Krystal Grand Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Krystal Grand Cancun All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Krystal Grand Cancun All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Krystal Grand Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Gaviota Azul Beach and Forum Beach. Cancun Convention Center and Chac Mool Beach are also within 15 minutes.

Krystal Grand Cancun All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 513 out of 1248 reviews" "
Rating 8 - Good. 266 out of 1248 reviews" "
Rating 6 - Okay. 214 out of 1248 reviews" "
Rating 4 - Poor. 120 out of 1248 reviews" "
Rating 2 - Terrible. 135 out of 1248 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Apr 2024

6/10 Okay

Jesus

Disliked: Amenities
Worst hotel I been
Stayed 2 nights in Apr 2024

2/10 Terrible

Samantha

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rather stayed at a SUPER 8 MOTEL than this place. We ended up having to spend an extra thousand dollars at least because there was so much that was NOT actually all inclusive. The front desk was so rude the whole trip, room had one small light in the entry way/ bathroom aRea and a lamp. That’s it. The floor hadn’t been moped when we got to our room and there was no hot water in ours and both of our friends rooms. They said they would adjust the boiler but that did not happen. Our friends were on the beach just after sundown and got robbed at gun point the first night there. They came inside to talk to the resort and the resort said “you should know not to go on the beach at night. Just because our cabanas are there does not mean you’re on our property”. They did not care at all that our friends had guns pointed at them at the Krystal grand cabanas by men claiming to be the police. Then there’s the restaurants. You have to wait in an hour line at 8am every morning to try to get a reservation at one of the restaurants. IF you get one, a lot of the food and drink options aren’t included in the all inclusive package. You have to wait for a table to eat at the buffet & you’re not allowed to take food out of the buffet area. If you don’t want to wait to eat then you can use room service, it’s an extra fee every time and you can’t order more than five items. Inclusive food ends at 6 PM every night for outdoor areas and pools close at eight. No hot tubs. & bugs!!!!
Stayed 3 nights in Apr 2024

4/10 Poor

SAMUEL

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
They have 2 buildings so be careful which one you reserve at difference of day & night in the facility and the way you are treated. I will never go back again. Worst vacation ever!! Expedia is to be blamed for the mess we had.
Stayed 6 nights in Jul 2023

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left the hotel today and our 8 years old was sad but our 4 years old was crying because he didn't want to go. If you want to relax and enjoy with your family, this is a great place: clean and with great service; by the beach; with a kids club (Nilza was super sweet and had different activities prepared for the kids, which gave us some free time without them); with a game room (for older kids or to play with them), really good food; and close to many places in walking distance in case you want to leave the resort (pharmacy, bars, restaurants, supermarkets, flea market, etc.). We will return!
Stayed 7 nights in Mar 2024

8/10 Good

Thelma

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

6/10 Okay

McCartney

Travelled with group
Liked: Staff & service, property conditions & facilities
we fell 4 stories in the only elevator that was working
Stayed 3 nights in Mar 2024

2/10 Terrible

Mehran

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Elevator issue, property is dirty, one restaurant only, limited buffet, smell like sewer in basement
Stayed 3 nights in Mar 2024

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pro on the best beach of Cancun Pro nice hotel Pro close to acción You pay only for the beach Food buffet 6 Entretenment 3 Music 6 Pool activities 4
Stayed 2 nights in Mar 2024

4/10 Poor

Moustafa

Stayed 2 nights in Mar 2024