Berwick-upon-Tweed Hotel Guide - Lindisfarne Castle hotels in Berwick-upon-Tweed, United Kingdom.

"Not applicable, shops or Wi-Fi."

"Arrived back to my room to find the entire corridor had lost power no working sockets, meaning no TV, no kettle, no way to charge devices. Spoke to another couple on the same floor experiencing the same issue. Called the hotel and was told the nearest staff member was approximately 1 hour 45 minutes away in Edinburgh and to speak to reception in the morning. I ended up sitting in the breakfast area charging my phone, which isn’t exactly what you expect from a paid stay. When I raised it, I was told the power had likely tripped due to the storm and that “someone must have plugged something in they shouldn’t have”, yet nothing was done about it despite them identifying the probable cause. I was also told that they’re “a guesthouse, not a hotel” and I was the only one who complained by quite a defensive member of staff the next morning and therefore don’t offer 24/7 cover. Interesting you’re charging hotel prices over a bank holiday weekend. You can’t market yourself as one thing and downgrade your responsibilities when something goes wrong. Towels were also lacking and the TV had issues beyond the power outage by not being securely attached, I couldn’t use it anyway. The location and setting are lovely, but the service fell well short of what you’d expect for the price. A hotel (or guesthouse, sorry), should have basic contingency arrangements in place, especially over one of the busiest weekends of the year. Awaiting a reply to get my refund, I would imagine others are too."

"Staff were super friendly and helpful. Great pet friendly pub with specific areas for people with dog's, towels and blankets were provided for the seating and the floor as well as plently of water dog treats and meals you can purchase. Room was super clean if only we had stopped the dog getting on the bed when he was wet! "

"Lovely B and B with a beautiful clean room and friendly owners. Good breakfast in the morning. Plenty of hot water. Room 1 has fabulous views over the fields and across to the sea and a nice big bath. Thanks for a lovely stay."

"We loved our stay on holy island and the cottage was great. The only snag was that the kettle leaked while pouring which was a bit of a risk. Everything else was great"

"Great place. Plenty space for everyone. Really clean and comfortable. Would go back for sure. "

"Budle Newton Cottage was an fantastic place for our family Christmas getaway. You just can't beat the views.It is an ideal location for anyone seeking space, scenery & peace. Everything you need is there & of a very high standard.This cottage is amazing, its views, hot tub & layout made it perfect for us."

"This is a lovely property.Close to the A1 but we didn’t hear it, yes you did hear trains every so often.The kitchen is beautiful.The decoration and attention to detail is wonderful. We visited Banburgh, Warren Mill, Warkwoth Castle, Seahouses and Craster to name a few.It is on a working farm so be prepared to hear cows every so often and tractors but we loved that. Great garden and food for birds was provided, a nice touch."

"Fantastic view and lovely property. Very easy access to all the historic sites. "