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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Lobby
Garden
Lobby
Lobby
Heeton Concept Hotel - Luma creates a calm retreat in Hammersmith with its garden setting. Guests connect via in-room WiFi, unwind at the bar, or enjoy coffee and tea in the lobby. The multilingual staff stands ready to help with whatever visitors need during their London stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

8.6 out of 10
Excellent
(48 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
28-36 Glenthorne Road, London, England, W6 0LS

What's nearby

  • Eventim Apollo - 6 min walk - 0.6 km
  • Olympia Events - 19 min walk - 1.6 km
  • Westfield London Shopping Centre - 3 min drive - 2.0 km
  • Royal Albert Hall - 8 min drive - 4.6 km
  • Hyde Park - 8 min drive - 4.9 km

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Deluxe Coffeeworks - ‬10 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Bill's Restaurant - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Hotel near Eventim Apollo
Located close to Olympia Events and Westfield London Shopping Centre, Heeton Concept Hotel - Luma Hammersmith provides a garden, laundry facilities and a bar. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Breakfast (surcharge), outdoor furniture and luggage storage
  • Multilingual staff, a 24-hour front desk and a water dispenser
  • Tour/ticket information, a lift and smoke-free property
  • Guest reviews speak highly of the overall value, helpful staff and proximity to public transport
Room features
All 89 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Travel cots, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately GBP 15 for adults and from GBP 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Is Heeton Concept Hotel - Luma Hammersmith pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith doesn't offer parking.

What time is check-in at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Heeton Concept Hotel - Luma Hammersmith?

Checkout is at 11 AM.

Where is Heeton Concept Hotel - Luma Hammersmith located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Eventim Apollo and Olympia Events. Westfield London Shopping Centre and Royal Albert Hall are also within 3 mi (5 km). Hammersmith Station is only a 3-minute walk and Ravenscourt Park Underground Station is 8 minutes.

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Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1005 reviews
Rating 8 - Good. 314 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good and the area of the hotel is very nice. You have restaurants and also transportation.
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service
Rooms were quite hot, but the location is fantastic. Good value for the money
Stayed 1 night in Sep 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and clean room
Stayed 1 night in Aug 2025

8/10 Good

ragna k

Liked: Cleanliness, staff & service
Overall would stay there again. Staff was very helpful in general. Room layout a little awkward and little things, such as poor lighting around the mirror, only large bath towels, and stained carpet were annoying, but quiet and convenient.
Stayed 6 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to the tube and buses. Walkable to restaurants and stores
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Clean, modern and nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Baljit

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel. Close to transpo and dining options. Grocery is also 5 min away. Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

tash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very helpful staff. Easy uber ride to westfields shopping centre.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and area.
Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Liked: Property conditions & facilities
Room was just ok
Stayed 3 nights in Jul 2025

8/10 Good

Madelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

It was a good stay! Maybe just empty the bins in the room daily. Doesn’t need to get cleaned fully but empty bins would be a nice touch. Good neighborhood and would come back
Stayed 2 nights in Jun 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay for our trip to London over Christmas!! Great hotel with very friendly staff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile stay

Convenient location and lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 2 nights in Mar 2025

8/10 Good

Aeryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and nothing too much effort. Excellent location for what we needed
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness
A great place to stay when in London on business.
Stayed 1 night in Nov 2024

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for west London area
Stayed 1 night in Jan 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and contemporary Well designed room Excellent friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay, has all that was required, quick easy check in and ideal location. Thank you, staff great
Stayed 1 night in Jan 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this as it was close to a client office and was delighted I did. It was a great location close to the Underground and easy walking distance to shopping and dining options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Calogero

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the great service. We really enjoyed it. Keep up the good work. See you soon.
Stayed 4 nights in Apr 2025