Lotem Holidays

I feel as if we should have received a refund for at least one night. Out of the four night stay, the power went out for an hour the second night, and we had no hot water for the rest of the stay. Offering a return for the portion of the trip that we could not shower would display a huge amount of trust to future clients. I will say that the staff was very kind and helpful, but the owner needs to revisit this scenario and do what is right.

Fantastically helpful lady on front desk (just returned from time off), clean good sized family room, nice breakfast, great location. Would recommend and family friendly. Only downside was no kettle in our room and the total has no bar or ability to buy drinks/snacks outside of breakfast hours which, after a lot of walking each day, was missed.

Everything about my stay was great. The location, the room was so clean, the staff was helpful, and a wonderful breakfast was included!

The décor in the room was a bit funky, but it was clean and spacious. The breakfast was great and the staff was very helpful. To get to the hotel, you had to walk down a sketchy set of stairs. We never felt unsafe, but there was broken glass and garbage on the stairs every day. It was a good location and walked easily to the Vatican and the Colleseum.

Love this hotel, location is great, rooms are not too cramped and well maintained. Clean rooms, staff are friendly. Bit of a wait for lifts but to be expected. Our only disappointment is the chaotic breakfast, we tried different times and regardless had to queue to get a table and the selection of food using great, we’ve stayed before and it’s definitely deteriorated from when we’ve been there before. People can be rude and it wasn’t a great dining experience any day we were there. So actually wouldn’t stay again if we were looking to build in breakfast. Other than that it’s a great hotel.